THE WATCHMAKER OF WATCHMAKERS
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.
CLIENT EXPERIENCE (20%)
Assist with implementing regional clienteling strategy (i.e. gifting, client treatment)
Create and follow up on CRM Campaigns: (e-card creations, emailing, event, retail activation)
Support with CRM x retail operations tasks
Management of regular boutique client experience programming
Coordination and management of ad-hoc projects
TRADE MARKETING & EVENT (30%)
Support organization and implementation of all brand events: logistic arrangement, idea generations, sourcing of vendors, etc.
Provide support on POSM annual order ordering, inventory management, logistics arrangement and reporting for the region
Provide support on VM related topics (i.e. POSM & lightbox rollout and report compilation)
Support local production of gifting collaterals (vendor sourcing, negotiation and implementation)
Coordination and management of ad-hoc projects
PR & COMM (30%)
PR evaluation monitoring & analysis (clipping evaluation) via the DMR platform, including competitors’ analysis
Assist with photoshoot arrangements & provide on-site support when necessary
Assist in media post-buy report and post-event clippings report
Support on coordination and implementation of local PR activations (Press events, gifting), including delivery arrangement
Support on media enquiries and ensure the press list is kept up-to-date
Management of brand asset library such as downloading imagery and videos.
Coordination and management of ad-hoc projects
ADMINISTRATIVE SUPPORT (20%)
Provide administrative support: Manage the onboarding of new vendors (vendor creation), PO creation and invoice processing, close tracking to ensure timely payment
What We Do
Richemont is a leading luxury goods group that owns prestigious Maisons recognised for excellence in jewellery, watches, fashion and accessories. Its central and regional functions guide, support and challenge these Maisons and businesses, helping them design timeless creations and innovative services while preserving their unique heritage. The Group also helps them thrive in new and existing markets, maintain high service standards and embed sustainable practices across operations.
