Chewy is seeking a highly motivated, data driven, and strategic Marketing Analytics Manager to join our Marketing Science & Operations team and support the optimization and analysis of our Social marketing channels. This role will be expected to go deep into utilizing marketing and customer data to make recommendations, analyze channel and campaign effectiveness and provide insights through regular reporting, to help marketing teams optimize and maximize ad performance across the business.
The ideal candidate is customer focused, organized, detail-oriented, analytical, and thrives in a fast-paced environment with adaptability to change. This role sits within our Marketing Analytics team which works collaboratively across marketing teams and is dedicated to bringing data-driven problem solving and decision-making to every aspect of Chewy's marketing operations.
What You'll Do:
- Develop analytic frameworks to measure the impact of our various marketing programs across various channels and teams, spanning paid, earned, influencer, and owned media.
- Develop repeatable, business-critical insights from social performance data that feed into reporting, planning, and strategy.
- Generate customer focused insights and recommendations that will ensure we best engage with potential and existing Chewy customers through our marketing efforts.
- Provide deep dive analysis on mid and upper funnel marketing channels.
- Leverage data to measure and optimize performance of our social & programmatic channels, providing actionable insights to the business teams.
- Partner in the development of a learning agenda and test plans to refine social strategies that support full-funnel objectives.
- Partner with the rest of the Marketing Science team on advanced analytics/model development needs.
- Develop reporting to provide consistency across programs and teams.
- Serve as a subject-matter expert in how social data is captured, transformed, and leveraged across Chewy.
What you'll need:
- Minimum 2-4 years of hands-on experience in social media analytics, marketing science, or paid social performance measurement.
- Bachelor's degree in statistics, economics, mathematics, marketing, or related field. Masters a plus.
- Experience translating social campaign results into actionable business recommendations, experience leveraging Meta's Advanced Analytics tools.
- Hands-on analytical background with strong SQL skills and working with large data sets. Python or other coding languages is a plus.
- Demonstrated knowledge of marketing ecosystems and customer data with the ability to interpret and identify insights.
- Strong communication skills with ability to clearly articulate information that influences data-driven business decisions across Marketing, Finance, and Data Science teams.
- Ability to operate independently and efficiently to manage multiple projects and deadlines simultaneously and successfully, without sacrificing attention to detail.
- A natural curiosity around consumer behavior and business impact.
- Experience with Tableau or other data visualization tools is a plus.
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range
$110,500-$176,000 USD
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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