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Job Description:
This position performs advanced administrative responsibilities, including preparation and analysis of more complex reports, compilation of information from various sources and handling small scale projects and analysis using various software packages. The incumbent may direct the work of others and provide instruction and guidance to less experienced employees. This position performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This role may deal with confidential material on a regular basis.
Job Summary
The Marketing Data Analyst is responsible for analyzing marketing, customer, and commercial data for the Indonesia market. This role develops dashboards, identifies business trends, and translates complex data into actionable insights to support management decision-making and business performance.
Key Responsibilities
- Collect, clean, validate, and consolidate data from multiple sources.
- Analyze revenue, shipment volume, customer acquisition, retention, churn, and profitability.
- Develop customer segmentation and identify high-value, high-potential, and at-risk customers.
- Build and maintain automated dashboards and recurring performance reports.
- Prepare monthly and quarterly performance reports in presentation format for management and key stakeholders.
- Measure marketing campaign performance, including conversion, revenue contribution, and return on investment.
- Conduct trend, variance, root-cause, forecasting, and scenario analysis in timely.
- Integrate internal business data with market, industry, and competitor information.
- Present analytical findings and recommendations to regional and country stakeholders.
- Collaborate with Marketing, Sales, Finance, Technology, and other cross-functional teams include partners.
- Maintain data accuracy, reporting consistency, and appropriate data confidentiality.
Qualifications
- Bachelor’s degree in data Analytics, Statistics, Mathematics, Economics, Computer Science, Business Analytics, or a related field.
- Experience in logistics, transportation, e-commerce, or B2B services is an advantage.
- Minimum 2–4 years of experience in data analytics, business intelligence, customer analytics, or marketing analytics.
- Advanced proficiency in Microsoft Excel and Power BI.
- Strong analytical, data visualization, and problem-solving skills.
- Ability to communicate complex findings clearly to non-technical stakeholders.
- Good written and verbal communication skills in English.
Key Competencies
- Data analysis and visualization
- Business and customer analytics
- Dashboard development
- Forecasting and statistical analysis
- Data accuracy and attention to detail
- Business insight communication
- Cross-functional collaboration
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Skills Required
- Bachelor’s degree in Data Analytics, Statistics, Mathematics, Economics, Computer Science, Business Analytics, or a related field
- 2–4 years of experience in data analytics, business intelligence, customer analytics, or marketing analytics
- Advanced proficiency in Microsoft Excel
- Advanced proficiency in Power BI
- Strong analytical, data visualization, and problem-solving skills
- Ability to communicate complex findings clearly to non-technical stakeholders
- Good written and verbal communication skills in English
- Experience in logistics, transportation, e-commerce, or B2B services
United Parcel Service (UPS) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Parcel Service (UPS) and has not been reviewed or approved by United Parcel Service (UPS).
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Affordable Benefits — Full- and part-time Teamsters-represented employees typically receive $0-premium healthcare with low or no copays, with UPS emphasizing parity for part-timers. The current contract and company materials position this low-cost coverage as a core, industry-leading element of total compensation.
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Retirement Support — Union employees participate in employer-funded defined-benefit pension plans, with increased health and welfare/pension contributions outlined through 2028. Non-union U.S. employees receive UPS retirement contributions of roughly 5%–8% of pay into the 401(k) Savings Plan based on service.
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Pay Growth & Progression — The 2023–2028 UPS–Teamsters agreement delivers scheduled general wage increases (e.g., $2.75 in 2023 and $7.50 over the deal) and raises the part-time starting rate to around $21/hour. The agreement also eliminates a two-tier driver classification and clarifies progressions, supporting predictable earnings growth.
United Parcel Service (UPS) Insights
What We Do
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe.









