The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world’s prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations, and technology. The Agency has closed more than $104 billion in real estate transactions since 2011, comprising over 180 offices in 17 countries and counting.
The Marketing Account Manager will manage the strategic, day-to-day marketing needs of agents in the West LA markets. Responsibilities range from creating listing and brand strategies to marketing training to hands-on asset development, all in an effort to move the business of the agent forward. This individual will be responsible for their own book of business, and will function as part of an international team of talented and inspiring marketers.
Essential Job Functions and Responsibilities:
- Manage the relationships with multiple agents, understanding their greatest business needs and how to utilize our marketing tools and resources to meet them
- Actively use our proprietary tech system to create various deadline-oriented marketing materials, including presentations, listing collateral, and other industry-specific advertising
- Lead liaison between local agents and our in-house creative team of designers, digital professionals, and content developers
- Project management and coordination of marketing materials with in-house teams and local vendors
- Marketing training/onboarding for all new agent hires in designated offices
- Partner with fellow office staff to ensure a positive experience for the agent community and a hospitality-driven, service-first approach
- Understand and promote the value of the brand
- Perform other tasks as directed
- 5 days in the Brentwood office with availability to travel to other assigned offices.
Required Skills and Experience:
- Bachelor’s degree
- 2-4 years marketing and/or customer service experience
- Real estate industry and/or luxury brand experience
- Impeccable grammar, proofreading and copyediting skills
- Highly detail-oriented and customer service driven
- Excellent project/client management skills (managing timelines, prioritization of tasks, quality control)
- Strong written, verbal and interpersonal communication skills across all levels of the organization (internal and client-facing)
- Exceptional organization and time management skills; ability to juggle multiple competing priorities
- Proven ability to gain trust and respect by consistently demonstrating sound critical-thinking skills and maintaining composure in stressful situations
- Exceptional initiative and follow-through skills. Knows what needs to be done and operates with a sense of urgency, focus and discipline
- Ability to take initiative and work independently in a quiet but demanding atmosphere
- Experience working with design professionals
- Working knowledge of design principles
- Desire to collaborate with a team of local, national, and global marketers in a largely virtual capacity
Benefits & Perks:
- Equity
- Flexible PTO
- Professional development budget
- Comprehensive health benefits
- 401(k)
- HSAs FSAs
- Employee Assistance Program (EAP)
Compensation: $72,000-$76,000 USD
It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.
Skills Required
- Bachelor's degree
- 2-4 years of marketing and/or customer service experience
- Real estate industry and/or luxury brand experience
- Impeccable grammar, proofreading, and copyediting skills
- Strong project and client management skills
- Strong written, verbal, and interpersonal communication skills
- Exceptional organization and time management skills
- Critical-thinking skills and ability to remain composed in stressful situations
- Initiative, follow-through, urgency, focus, and discipline
- Ability to work independently
- Experience working with design professionals
- Working knowledge of design principles
- Ability to collaborate with local, national, and global marketers
What We Do
The Agency is a full-service, luxury real estate brokerage and lifestyle company representing clients worldwide in a broad spectrum of classes, including residential, new development, resort real estate, residential leasing and luxury vacation rentals. Since its inception in 2011, The Agency has redefined the business of real estate, modernizing and advancing the industry by fostering a culture of partnership in which all clients and listings are represented in a collaborative environment by all of its agents. Shunning the traditional model of how real estate is practiced, our agents share their knowledge, spheres of influence, contacts and expertise, ensuring our clients better representation and a true competitive edge. This approach has proven highly successful. Four years after its inception, The Agency was L.A.’s most outstanding real estate brokerage, with 13 of our agents ranked among the top 250 realtors in the United States, as measured by total sales volume by the Wall Street Journal and REAL Trends, Inc. To date, The Agency has closed more than $8.62 billion worth of real estate transactions and established itself as a preeminent player in the luxury real estate market, representing many of the country’s most visible and high-end properties. The Agency extends far beyond what a conventional brokerage firm offers. It envisions itself as both a lifestyle company committed to informing and connecting global communities, and as a creative agency offering design, marketing and sales solutions for buyers, sellers, developers and investors across the globe.
