Operational Coordination & Marketing Execution
• Implement sales and service campaigns across all segments, ensuring alignment with brand trade marketing strategies.
• Plan and execute regional marketing activities that drive product sell-through.
• Manage regional event coordination, sponsorship activations, and mall promotions to enhance brand presence.
• Oversee the execution of Below-the-Line (BTL) marketing projects, ensuring compliance with brand and regional strategies.
• Coordinate the production and distribution of Point-of-Sale (POS) materials, ensuring proper use within trade channels. Ensure
alignment to Merchandising guidelines provided by Channel Marketing.
• Collaborate with external suppliers to facilitate the timely delivery of marketing elements.
• Ensure seamless communication and implementation of trade marketing action plans across all regions.
• Provide feedback on regional promotions and incentive programs to drive business improvements.
Trade & Channel Marketing Execution
• Manage the OEM (Original Equipment Manufacturer) model and relationships at Head Office level.
• Ensure proper product distribution and trade-level engagement.
• Implement and monitor MTN and OEM incentive programs within the trade environment.
• Work closely with the regional sales and marketing teams to identify innovative ways to enhance consumer channel performance.
Relationship Management & Stakeholder Engagement
• Build and maintain relationships with key stakeholders, including suppliers, stores, shopping malls, and community leaders.
• Maintain relationship and alignment with Brand & Marketing team on proposition, brand and retail positioning / messaging.
• Act as the primary liaison for regional trade marketing activities, ensuring alignment with BRID (Branded Retail, Indirect & Digital)
strategies.
• Maintain continuous communication with sales teams to support marketing activations and retail-level execution.
• Address and resolve trade marketing-related queries in a timely manner.
Budget Management & Cost Optimization
• Contribute to forecasting and budgeting for the trade marketing function.
• Optimize trade marketing spend, ensuring all expenditures are within the allocated budget.Identify areas for cost savings and explore
opportunities to maximize marketing ROI.
• Seek opportunities to generate additional revenue through optimized trade marketing strategies.
Performance Monitoring & Reporting
• Generate weekly and monthly performance reports on promotions, incentives, and trade activations.
• Track and analyze marketing campaign effectiveness, providing insights to improve execution.
• Maintain a dashboard of key marketing KPIs, including customer acquisition, brand visibility, and trade marketing impact.
Customer Satisfaction & Service Excellence
• Ensure service delivery is aligned with local market segment needs.
• Gather and integrate customer insights to refine trade marketing activations.
• Develop contingency plans to enhance customer experience and mitigate service issues.
• Continuously improve trade marketing processes to better meet customer expectations.
Governance, Policies and Procedures
• Ensure effective implementation of (and compliance towards) all company policies, processes, and procedures. Put effective methods and standards in place in alignment with aforementioned.
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
• Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity.
People and Culture
• Provide technical, procedural and policy guidance to staff, colleagues, partners and vendors
• Manage own performance and identify training needs.
• Enable and model healthy employee relations and collaborative teamwork.
• Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and
consequence management.
• Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour.
Qualifications
Education:
• Post matric qualification in marketing communications or similar relevant qualification
• Project planning diploma, or similar qualification or proven experience
Experience:
• At least 3 years of Industry experience
• Experience in the execution of marketing and promotions
• Experience in Project management
• Experience of Informal Markets
• Market Insight
Skills:
• Procedures and processes
• Products and Services
• Systems training
• Computer training
• Project management
• Marketing - Proficiency in BTL marketing, event coordination, and media planning.
Skills Required
- Diploma in Commerce (Marketing, Communication, or related)
- Minimum of 2 years' experience in a relevant area
- Experience working in a small to medium organization
- Training in procedures and processes
- Training on products and services
- Systems training
- Project management training
- Marketing training
- Effective sales training
MTN Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MTN Group and has not been reviewed or approved by MTN Group.
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Parental & Family Support — Parental leave is positioned as notably generous in some markets, including widely cited six-month paid maternity leave and short paternity leave. Family-friendly support is also described through options like workplace childcare, adoption/surrogacy support, and related leave provisions in certain operating companies.
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Strong & Reliable Incentives — Variable pay elements are described as a meaningful part of the package, including annual performance bonuses, sales commissions, and structured short-term incentives tied to performance outcomes. Longer-term incentive participation is also described for eligible grades through share-based or share-linked plans.
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Wellbeing & Lifestyle Benefits — Wellbeing support is presented as visible and multi-dimensional, including mental, physical, and financial wellness programs and access to emergency assistance services for medical, security, and travel events. Lifestyle and telecom-specific perks are also described, such as connectivity allowances and flexible lifestyle benefit funds used for items like gym, travel, or school-related expenses in some locations.
MTN Group Insights
What We Do
Delivering voice, data, mobile financial services and digital products across 16 markets in Africa. For more info, visit: www.mtn.com







