The Role
Promotes and sells gym memberships and services to prospective and current members. Responsibilities include lead follow-up, gym tours, telephone inquiries, outreach promotions, sales tracking, service upselling, presale sales, policy enforcement, and participation in community events. The role requires strong communication, customer service, sales, organizational, and deadline-management skills, along with the ability to travel among clubs in the DMV territory.
Summary Generated by Built In
Overall Scope: The Market Sales Advisor is responsible for promoting and selling memberships to potential new members and selling services to new and current gym members.
Major Responsibilities
- Generates sales through Company and employee sponsored outreach and promotions.
- Maintains accurate records using established Gold's Gym sales systems.
- Follows up on all prospects.
- Conducts gym tours.
- Conducts telephone inquiries.
- Has a thorough knowledge of, adheres to, and enforces Company policies and procedures as they pertain to gym operations.
- Assumes responsibility for developing selling skills.
- Drive sales for Presale location(s)
- Must maintain proper expectations for Service Upsell (50% attachment for Studio/On-Demand 30 Day Trail and 10% PT attachment (non-presale))
- Works with the Director of Marketing for any and all community events
Qualifications and Requirements:
- Excellent sales, communication, and customer service skills
- Goal-oriented with an ability to achieve sales of an acceptable number of units per month
- Ability to learn and use the Gold’s Gym membership sales system
- Requires the ability to stand or sit for up to 8 hours throughout the workday
- Hearing sufficient to understand conversations, both in person and on the telephone
- Must be able to work under pressure and meet tight deadlines.
- Must be able to travel to any club in our DMV territory
Skills Required
- Excellent sales, communication, and customer service skills
- Goal-oriented and able to achieve monthly sales targets
- Ability to learn and use the Gold's Gym membership sales system
- Ability to stand or sit for up to 8 hours during the workday
- Hearing sufficient to understand in-person and telephone conversations
- Ability to work under pressure and meet tight deadlines
- Ability to travel to any club in the DMV territory
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The Company
What We Do
Overview Proudly serving 20+ locations Washington, DC, Maryland and Virginia, Gold's Gym DC Metro is committed to helping people achieve their potential through fitness. Experience state-of-the-art equipment, world class expert trainers, build community through our group exercise classes and experience change at any of our locations in the DMV. Locally owned and operated, Gold's Gym DC Metro is your ultimate neighborhood gym and fitness destination.
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