Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
The Market Lead serves as a liaison between Market team members and the Market Manager to ensure that merchandise is properly stocked and displayed attractively across Eataly’s retail department. The Market Lead promotes exceptional guest service on the retail team, using interpersonal skills and product knowledge to drive sales and improve guest satisfaction. Reports to the Market Manager.
- Stocks, rotates and faces products according to department procedure and merchandizing standards
- Collaborates with the Warehouse team to maintain proper stock levels, organizing back stock and warehouse storage effectively and efficiently
- Follows order and inventory procedures and receives deliveries, verifying order and invoice accuracy
- Assists with delegating tasks, supervising, training and motivating Market Associates
- Maintains accurate department signage, pricing and labelling
- Rotates products according to First In First Out (FIFO) standards
- Inspects shelves and immediately removes expired or damaged merchandise
- Communicates grocery needs, adjustments and problems to the Market Manager promptly and efficiently
- Assesses departmental food waste with department heads and diverts waste to donations
- Coordinates catering needs with all store departments
- Maintains relationships with existing customer base through follow-up phone calls, promotional food delivery, and daily order follow-up
- Manages daily administrative responsibilities
- Handles in-store consulting for special events and large catering orders
- Communicates with call center, managers and clients on a regular basis to ensure excellent execution
- Partners with Guest Relations, Grocery, and Events & Education to coordinate product demos
- Maintains safe and cleanly work conditions and compliance with state and federal regulations
- Performs light cleaning duties such as sweeping, dusting and packaging disposal as necessary
- Performs other duties as required or assigned
- High school diploma or equivalent
- 1+ year of experience in grocery
- Proactive and able to multitask
- Excellent communication skills
- Knowledge of Italian food and beverage preferred
Job Requirements
- Availability to work onsite with a flexible schedule including nights and weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Skills Required
- High school diploma or equivalent
- At least 1 year of grocery experience
- Proactive and able to multitask
- Excellent communication skills
- Knowledge of Italian food and beverage
- Availability to work onsite with a flexible schedule, including nights and weekends
- Ability to lift up to 50 pounds
- Ability to stand, walk, bend, and squat for up to 8 hours
- Ability to use a hand truck, cart, box cutter, ladder, and cleaning supplies
Eataly Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eataly and has not been reviewed or approved by Eataly.
-
Parental & Family Support — Paid parental leave is a notable benefit with company-paid support across multiple weeks. Feedback suggests this policy stands out within the overall package.
-
Healthcare Strength — Medical, dental, and vision coverage are offered, alongside mentions of mental health resources and tax-advantaged accounts. Feedback suggests core health coverage breadth is a consistent pillar of the offering.
-
Wellbeing & Lifestyle Benefits — Everyday perks include a free daily staff meal, a 20% in-store and restaurant discount, and product/cuisine classes. These tangible benefits are highlighted as positives together with training and mobility opportunities.
Eataly Insights
What We Do
Eataly is the world’s largest artisanal Italian food and beverage marketplace. Founded in 2007 in Turin, Eataly shares “made in Italy” on a global scale through high-quality, authentic products and the stories of their local producers. Eataly’s goal is to make our guests incisive and informed about how to select high-quality and healthy foods. Our marketplace, interspersed with restaurants and counters, is a learning center. At Eataly, you can enjoy a meal in a restaurant, purchase the ingredients, and learn more through classes, tastings and encounters with producers. We believe that quality can be accessible to everyone, and we are dedicated to offering high-quality products at sustainable prices for both consumers and producers. The values and philosophy of Eataly are focused on sustainability, sharing and responsiblity. Over the years, we have expanded across the globe. Today, you can find us in 16 Italian cities and in countries including: Japan, the United States, Brazil, Germany, Turkey and many others. Eat Better, Live Better!
