Market Intelligence Analyst

Your role at Exness:

In this business-critical position, you will be involved in the end-to-end research process, working with a vast amount of data related to customers experience, competitors activities and any other topics where applicable. In order to succeed you must have a strategic and analytical mindset with a winning mentality, able to cope up with a fast-paced environment with high attention to detail while being adaptive toward change and be ready to conduct research by yourself.

The location of this position will be on-site at our offices in Cyprus.

You will:

• Organize and participate in all stages of the research process including research briefing preparation, defining the population & research tools, gathering and analyzing market data & customer insights, conducting interviews etc. 
• Conduct and utilize existing methods of research from customer surveys, interviews to usability testing, in-depth analysis, focus group discussion and others.
• Communicate with external agencies to conduct and analyze research, negotiate results where applicable.
• Extract data from multiple  sources, analyze it (including statistical techniques also) and turn into meaningful business insights.
• Produce regular reporting and periodic research into key business issues.
• Explore approaches to improving the knowledge management in the organization. 
• Lead the team in research if needed.
• Document and present the research results and maintain the knowledge base.

What makes you a great fit:

• Minimum 3 years experience in marketing research or research role in a financial/ fintech organization
• Proficiency working with datasets to extract, manipulate and analyze customer data.
• Understanding of research methodology including survey design
• Experience with survey/Voice of the Customer platforms (e.g. Qualtrics, SurveyMonkey, FocusVision, etc.)
• Strong Excel skills
• Ability to apply statistical techniques such as correlation, regression, cluster analyses, etc.
• Experience with analysis tools (e.g. R, Python, SPSS, Q, etc.) will be an added advantage
• Excellent analytical and problem-solving skills
• Demonstrated intellectual curiosity and ability to learn quickly; high levels of self-motivation and attention to detail; project managing multiple priorities with competing deadlines.
• Understanding of the CFD industry will be an added advantage
• SQL skills and experience with any CRM platforms will be an additional advantage

What we offer along the way:

• Competitive and attractive compensation
• Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
• Flight tickets to Cyprus, hotel or apartment accommodation for your first month, migration support, and legal help for you and your family
• Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
• Generous time off, including 21 days of annual leave and paid sick leave
• Education allowance for your children’s school and kindergarten fees 
• Access to our very own sports club with dedicated coaches, free Sanctum Club memberships for you and your spouse, corporate SUPs, jet skis, etc. 
• A branded company car with a parking space near the office
• Outstanding team-building experiences and Exness community gatherings

Your journey after applying:

1. Interview with your Recruiter (30 minutes)
2. Short online English Test (for non-native English speakers)
3. Interview with the Hiring Managers (1 hour)