ABOUT THIS POSITION
This role is all about driving the business forward for our sales team. The Market Development Executive role will focus on lead generation and serve as the primary resource for the development of qualified strategic enterprise sales leads.WHAT YOU'LL DO
- Qualify leads and prospects based on criteria defined by the sales process
- Profile assigned territory and accounts and drive outbound prospecting to generate new business
- Must call into senior management at large healthcare organizations as part of lead development and qualification. E.g. CTO, CIO, VP of Revenue Cycle, and Director level contacts
- Conduct research on accounts using sales intelligence tools, including social media tools
- Develop an understanding of the account's business issues and other relevant information
- Provide input to marketing including feedback on quality of leads from marketing programs
- Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences
- Educate prospects about Waystar strategic solutions
- Use CRM - Salesforce.com - to log, track and report on activities
- Work to meet defined metrics goals
WHAT YOU'LL NEED
- Demonstrated ability to think on a strategic level and execute on a tactical level
- You live our values with a positive attitude and respect for others
- You have 3+ years of experience in business or a related field
- Self-motivated, results-oriented individual with strong leadership, interpersonal and presentation skills
- Problem resolution skills, strong initiative, and ability to create and improve processes
- Ability to self-manage projects and follow-through to completion
- Ability to thrive in a fast-paced, ambitious environment
- Ability to develop and maintain strong relationships with others both internally within the organization and externally with our customers
- Ability to learn technical aspects of Waystar solutions
- You’re comfortable in a fast-paced environment, enjoy working cross-functionally, want to leave a stamp on the organization, and are the type of person who gets things done
- You have excellent written and verbal communication skills, with proficiency in Microsoft Office and PowerPoint
- You are detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies
- You are highly organized with the ability to prioritize and execute many concurrent tasks
- Bachelor's degree or equivalent experience in business, marketing, or sales
- Excellent organization with strong business acumen who takes the initiative and can work independently or within a team to achieve established goals
BONUS POINTS
- Working knowledge of Salesforce.com, Outreach.io, and technical sales processes
- Knowledge of the software and technology industry preferred, especially in healthcare
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- 3+ years of experience in business or a related field
- Bachelor's degree or equivalent experience in business, marketing, or sales
- Strong leadership, interpersonal, presentation, written communication, and verbal communication skills
- Ability to qualify leads, conduct outbound prospecting, profile accounts, and generate new business
- Ability to research accounts and understand business issues
- Ability to learn technical aspects of Waystar solutions
- Problem resolution skills, initiative, process improvement, and independent follow-through
- Ability to self-manage projects, prioritize concurrent tasks, and work independently or within a team
- Proficiency in Microsoft Office and PowerPoint
- Working knowledge of Salesforce.com, Outreach.io, and technical sales processes
- Knowledge of the software and technology industry, especially healthcare
Waystar Compensation & Benefits Highlights
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Healthcare Strength — Company materials highlight medical, dental, and vision coverage with multiple plan options, mental health resources, wellness initiatives, and HSA/FSA support. Feedback suggests the health offering is a core pillar of a well-rounded package.
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Parental & Family Support — Paid leave for maternity, paternity, and adoption, plus fertility and family-planning support, is consistently emphasized in careers content and filings. These programs position the package as family-friendly across the organization.
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Leave & Time Off Breadth — Offerings include company‑paid PTO with paid holidays and volunteer time off, and some roles reference flexible or unlimited time off. Feedback suggests time‑off programs bolster work‑life balance even as administration may vary by team.
Waystar Insights
What We Do
Waystar harnesses the power of agentic AI, generative AI, and advanced automation to drive meaningful outcomes so providers reach peak financial performance and patients receive care with confidence. The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Why Work With Us
Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
