Marie Curie Bereavement Services Coordinator

Posted 2 Days Ago
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Edinburgh, Midlothian, Scotland, GBR
In-Office
43K-53K Annually
Mid level
Social Impact
The Role
Coordinate referrals, initial assessments and triage; manage waiting lists, caseloads and volunteer teams; deliver individual and group bereavement support across channels; liaise with multidisciplinary teams and community partners; maintain records, service administration and compliance; organise bereavement-related events and contribute to wider hospice priorities.
Summary Generated by Built In
Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.  

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:  

• Growing and transforming our direct care and support  

• Delivering more practical information and support  

• Leading in shaping the end-of-life experience   

Job Description

Are you passionate about supporting people through some of life's most challenging moments? Join our dedicated team at Edinburgh Hospice as a Bereavement Services Co-ordinator, where you'll play a vital role in helping people navigate their grief journey. This is a unique opportunity to make a meaningful difference while contributing to the wider priorities and values of Marie Curie. If you're an empathetic, organised and motivated professional with experience of counselling, bereavement support or related services, we'd love to hear from you. 

What you will be doing:  
In this rewarding role, you will:  

  • Coordinate referrals, undertaking initial assessments and triage, and ensuring people receive the most appropriate support for their needs. 
  • Manage waiting lists, caseloads and service allocations to ensure timely access to bereavement support. 
  • Facilitate bereavement support groups and coordinating the staff and volunteers who help deliver these services. 
  • Manage recruiting, training, supervising and supporting volunteers, ensuring they feel confident, safe and valued in their role. 
  • Provide compassionate bereavement support to individuals and families through face-to-face sessions, telephone calls, video appointments and support groups. 
  • Work closely with the multidisciplinary team to ensure families receive information, guidance and support following bereavement. 
  • Provide emotional and psychological support to bereaved individuals and identifying when additional specialist support or external referrals may be required. 
  • Liaise with healthcare professionals and community organisations to provide a joined-up approach to bereavement care. 
  • Coordinate bereavement-related events and encouraging participation from staff, volunteers and the wider community. 
  • Maintain accurate records, managing service administration and ensuring all activity meets Marie Curie policies and professional standards. 
  • Contribute to multidisciplinary team meetings and supporting the wider priorities and objectives of Marie Curie. 

 

What we’re looking for:    

  • A recognised counselling qualification (DipHE, Foundation Degree in Counselling, or equivalent).   
  • Professional membership of BACP, IABACP, or another recognised counselling/psychotherapy body. 
  • Experience supporting people affected by bereavement, loss, or end-of-life issues. 
  • The ability to work effectively with multidisciplinary teams, volunteers and external partners. 
  • Excellent organisational skills, with experience managing referrals and caseloads. 

 

Please see the full job description here 

Additional Information

What’s in it for me?  

Salary: Marie Curie Clinical Pay Scale Band 6 £43,231 to £52,679  pro rata per annum  

Contract:   Permanent Part Time 30 hours per week  

Base: Onsite Marie Curie Hospice Edinburgh  Frogston Road West EH10 7DR 

Benefits You’ll Love 

  • Annual leave allowance 27 days plus 10 public holidays (pro rata)  
  • Competitive Policy for parental/sick Leave    
  • Continuous Professional development    
  • Industry leading training programmes    
  • Season ticket loan for travelling to and from work    
  • Defined contribution schemes for Pension     
  • Marie Curie Group Personal Pension Scheme    
  • Loan schemes for bikes; computers and satellite navigation systems      
  • Introduce a friend scheme    
  • Help with eyecare cost  
  • Entitled to Marie Curie Blue Light Card     
  • Entitled to Benefit-Hub Discount Scheme     
  • Life assurance – for all employees 

Application Process 
As part of your online application, you will be asked for a CV and cover letter detailing your skills and experience relating to this role.   Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 
  

Close date for applications:  30th July 2026 (please note we reserve the right to close this advert early should we receive suitable applications, we advise applying as soon as possible to avoid disappointment). 

Shortlisting: 3rd August 2026  

Interview Dates: 13th August 2026 

 

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at [email protected].

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Skills Required

  • Recognised counselling qualification (DipHE, Foundation Degree in Counselling, or equivalent)
  • Professional membership of BACP, IABACP, or another recognised counselling/psychotherapy body
  • Experience supporting people affected by bereavement, loss, or end-of-life issues
  • Ability to work effectively with multidisciplinary teams, volunteers and external partners
  • Excellent organisational skills, with experience managing referrals and caseloads
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The Company
Year Founded: 1948

What We Do

Marie Curie is the UK's leading end-of-life charity and the largest non-NHS provider of such care in the UK. Founded in 1948, the organization provides expert hospice care at home and in its hospices, alongside telephone support. Marie Curie also focuses on research and campaigns to improve the end-of-life system, providing essential support to those facing terminal illness and their loved ones.

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