Marcus by Goldman Sachs
As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' 150+ years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers.
About the role
As a Back Office Money Movement and Reconciliation Specialist, you will be responsible for the oversight of cash flow processes, including wires, ACH, checks, and internal transfers. You will play a key role in ensuring timely task completion, identifying areas for enhancement, and effectively escalating any discrepancies or issues. This involves checking payments, matching them to general ledgers, and resolving payment-related issues in collaboration with other departments.
Responsibilities:
- Understand basic banking concepts with an emphasis on cash flows of money movement processes: incoming/outgoing wires, outgoing ACH, outgoing checks, internal transfers, and suspense breaks
- Perform thorough checks of payments and reconcile them against general ledgers, promptly escalating and resolving any identified discrepancies
- Interact effectively with various firm-wide stakeholders, including Risk, Compliance, Legal, Treasury, and Technology, to resolve payment issues and implement improvements
- Complete assigned casework, manage queues, and generate reports within specified Service Level Agreements (SLAs)
- Escalate critical issues timely and confidently communicate with upper management regarding tasks, processes, and potential improvements.
Qualifications:
- Strong customer service experience with excellent verbal and written communication skills
- Basic understanding of banking operations, including check payments, wires and ACH
- Strong analytical, problem-solving, and organizational skills with a risk and control mindset, consistently taking ownership and accountability for tasks and projects
- Self-motivated, detail-oriented, and flexible, capable of prioritizing tasks and performing effectively under pressure in a team environment, including adapting to occasional overtime
- High School Diploma
Preferred Qualifications
- Prior experience in banking, payment, wire transfers, or cash movement within an operational or banking environment
Job Shift
Operating hours are Monday to Friday, between 8:00 AM and 8:30 PM CT. Your specific shift will vary within these hours. Weekend availability may be required in the future.
Location
Openings are available in Richardson, TX, and Draper, UT. This role operates under a hybrid working model, requiring three days per week in the office. Full office attendance may be required in the future.
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
© The Goldman Sachs Group, Inc., 2025. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Skills Required
- Strong customer service experience with excellent verbal and written communication skills
- Basic understanding of banking operations, including check payments, wires, and ACH
- Strong analytical, problem-solving, and organizational skills
- Risk and control mindset with ownership and accountability for tasks and projects
- Self-motivated, detail-oriented, and flexible, with the ability to prioritize tasks and work effectively under pressure
- Ability to work in a team environment and adapt to occasional overtime
- High School Diploma
- Prior experience in banking, payment processing, wire transfers, or cash movement within an operational or banking environment
Goldman Sachs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Goldman Sachs and has not been reviewed or approved by Goldman Sachs.
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Healthcare Strength — Coverage includes medical, dental, vision, disability, life and accident insurance, with multiple plan options and most premiums subsidized; coverage often starts on day one. Wellness resources, on-site health centers in some locations, and EAP access reinforce the depth of health support.
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Parental & Family Support — Family care includes on-site childcare in some offices, expectant parent resources, and transitional programs for returning parents. Feedback suggests parental leave is very generous, with reports of around 20 weeks paid leave and stipends for adoption, surrogacy, and fertility-related services.
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Retirement Support — The firm provides a 401(k) plan with employer matching contributions and broad financial education to help employees plan for retirement. Resources also support saving for education and preparing for unexpected events.
Goldman Sachs Insights
What We Do
At Goldman Sachs, we believe progress is everyone’s business. That’s why we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, Goldman Sachs is a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices in all major financial centers around the world. More about our company can be found at www.goldmansachs.com
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