Designs, develops, sustains, tests, validates, and debugs software to enable specific factory, wafer process, packaging features, capabilities, solutions, and/or reference platforms for Intel manufactured products.
May work across multiple layers of the software stack spanning firmware, drivers, operating systems, database platforms, storage platforms, network/firewall, middleware, frameworks, algorithms, automated material handling systems, and/or applications for mission critical distributed enterprise systems spanning a large number of clients/servers and applications across multiple operating systems, specific technology, product/platform, or Manufacturing segment.
Integrates, supports, and sustains Factory Automation software systems to ensure reliable and efficient manufacturing operations.
Applies advanced troubleshooting techniques to diagnose and resolve automation system issues, minimizing system downtime and improving overall system performance.
Drives continuous improvement initiatives to achieve automation system health goals, enhance system reliability, and support emerging manufacturing capability requirements.
Serves as the automation subject matter expert for designated automation systems, representing system integration needs and collaborating with cross-functional and cross-site teams to drive solutions.
Supports automation system monitoring tools, system validation, software testing, troubleshooting, and software quality control activities.
Partners with Virtual Factory teams and relevant stakeholders to facilitate knowledge sharing, issue resolution, and continuous improvement across manufacturing sites.
Provides 24x7 production support through a rotating day and night shift schedule, working 12-hour shifts (AA, BB, CC, DD rotation) to ensure continuous factory operations.
Possess a Bachelor's or Master's degree in Computer Science, Information Technology, Information Systems, Computer Engineering or related fields
Strong analytical and problem-solving skills
Good interpersonal and communication skills - must be able to communicate, clear message delivery in troubleshooting/swat bridge as well as written update on findings/investigation to factory users
A good team player - support each other
Resourceful, creative and innovative in coming out with ideas to resolve issues
Proficient with current IT technologies
Job Type:Experienced HireShift:Shift 9 AA (Malaysia)Primary Location: Malaysia, KulimAdditional Locations:Business group:Intel Foundry strives to make every facet of semiconductor manufacturing state-of-the-art while delighting our customers -- from delivering cutting-edge silicon process and packaging technology leadership for the AI era, enabling our customers to design leadership products, global manufacturing scale and supply chain, through the continuous yield improvements to advanced packaging all the way to final test and assembly. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments. Employees in the Foundry Technology Manufacturing are part of a worldwide factory network that designs, develops, manufactures, and assembly/test packages the compute devices to improve the lives of every person on Earth.Posting Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Position of TrustN/A
Work Model for this Role
This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.*
ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.Skills Required
- Bachelor's or Master's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or related field
- Strong analytical and problem-solving skills
- Good interpersonal and communication skills, including written troubleshooting updates
- Ability to work as a team player and support others
- Resourceful, creative, and innovative in resolving issues
- Proficient with current IT technologies (firmware, drivers, OS, databases, networking, middleware)
- Provide 24x7 production support on a rotating day/night 12-hour shift schedule
- Experience with factory automation systems and automated material handling systems
Intel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intel and has not been reviewed or approved by Intel.
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Parental & Family Support — Family-building and caregiving supports are extensive, including fertility coverage, adoption assistance, paid parental leave, childcare and elder care resources, and a structured reintegration for new parents. These benefits are positioned as best-in-class elements of the package.
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Leave & Time Off Breadth — Time off includes generous PTO, a paid sabbatical after extended tenure, and multiple leave types such as family, medical, bereavement, and military. This breadth enables employees to disconnect, recharge, and manage life events.
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Retirement Support — Long-term savings are bolstered by a competitive 401(k) match and access to deferred compensation for eligible levels, alongside stock purchase opportunities. These programs are highlighted as strong tools for financial security.
Intel Insights
What We Do
Our mission is to shape the future of technology to help create a better future for the entire world, that’s the power of Intel Inside. With more ingenuity and creativity inside, our work is at the heart of countless innovations. From major breakthroughs to things that make everyday life better— they’re all powered by Intel technology. With a career at Intel, you can help make the future more wonderful for everyone.
