Manufacturing Systems Administrator

Armacell provides numerous and diverse career opportunities.  Add your talent to ours and make a difference around the world!

The year 1954 marked a significant milestone in thermal insulation history. Armstrong’s R&D Project Number 54013, developed by three innovators, evolved into ArmaFlex, the world's first flexible, closed-cell elastomeric foam for equipment insulation. This product revolutionized the insulation industry. Today, more than 70 years later, ArmaFlex continues to be a pillar of Armacell's success. 

The Manufacturing Systems Administrator provides site-level administration, operational support, and continuous improvement for manufacturing applications and related shop-floor systems at the Mebane facility. The role serves as the primary plant contact for AIMS MES, ADVISE, and related production systems, supporting application reliability, accurate system execution, user readiness, master data quality, and effective issue resolution in coordination with Production, Supply Chain, Engineering, WAM, Global IT, central application support teams, and vendors.

What Armacell Can Offer You

• Healthcare benefits including medical and prescription drug coverage, dental, vision, and mental health and wellbeing resources.
• Financial programs including 401(k), life insurance, short- and long-term disability coverage, and opportunities for performance-based incentive compensation.
• Paid time off including 12 holidays and generous PTO.
• Training and educational resources through our personalized learning management system.
• Giving and volunteer opportunities, as well as discounts on retail products, services and experiences.

Job Responsibilities

Manufacturing Application Administration

• Provide day-to-day administration and operational support for AIMS (MES), ADVISE, production reporting, and related shop-floor applications.

• Monitor application health, availability, performance, and production impact; coordinate timely resolution of system issues.

• Manage user access, profiles, permissions, application configuration, and system master data in accordance with company standards and governance requirements.

• Support system changes, implementations, upgrades, testing, validation, and production-readiness activities before release to the shop floor.

• Maintain application documentation, support procedures, governance records, work instructions, and system support guides.

• Identify recurring issues and recommend improvements that strengthen system reliability, usability, productivity, quality, and data visibility.

Master Data, Production Execution, and Integration Support

• Set up and maintain new part numbers and manufacturing master data in AIMS and ADVISE using approved sources, including the Armacell Master Data Management portal and Plant Cost Model.

• Coordinate data validation with Production Management and Engineering, ensuring materials are accurately configured and ready for shop-floor execution.

• Support manufacturing-related SAP processes, production orders, batch verification, material consumption accuracy, reporting, and basic order corrections, including TECO and UnTECO support within assigned authority.

• Monitor interfaces between SAP and manufacturing systems; investigate system-related production issues and coordinate necessary corrections or escalations.

• Support reporting, dashboards, KPI tracking, data collection, and automation initiatives; validate production data and identify opportunities to improve reporting efficiency.

• Provide system support and information to data-integrity, reconciliation, inventory-correction, and discrepancy investigations while ownership remains with the assigned business function.

End-User Support, Training, and Documentation

• Provide first-line support for production employees, operators, team leads, supervisors, technicians, engineers, and managers using manufacturing systems.

• Perform on-the-floor assessments to distinguish system, equipment, process, and user-related issues; troubleshoot basic errors and coordinate escalation when needed.

• Guide users on proper system usage, production order completion, transactions, reporting, and accurate data entry.

• Develop and deliver training, onboarding, work instructions, and support materials for new and existing users; promote standard processes and best practices.

• Work with operational teams and the manager to identify system-utilization gaps, process-improvement opportunities, and training needs.

Labeling and Shop-Floor Technology Support

• Maintain and use the label Access database; support Loftware label configurations and related label-printing systems.

• Coordinate printer validation, troubleshooting, connectivity, and configuration checks with IT to support consistent label printing across production areas.

• Monitor and validate Wyse terminals and related shop-floor hardware; identify degraded or non-functional equipment and issues affecting production.

• Create and track IT support tickets and coordinate repair or replacement activities with IT and Purchasing.

Issue, Vendor, and Cross-Functional Coordination

• Serve as the primary plant liaison with Global IT, central application support teams, SAP and MES support, application vendors, and local stakeholders for manufacturing-system matters.

• Submit, coordinate, and track support tickets with clear problem descriptions, examples, business impact, and follow-up through resolution.

• Document recurring issues, corrective actions, and follow-up items to support governance, root-cause analysis, and continuous improvement.

• Partner with Production, Supply Chain, Engineering, WAM, IT, and vendors to resolve issues, support projects, and maximize system reliability and business value.

• Communicate effectively with employees and leaders at all levels regarding system status, risks, priorities, and required actions.

• Create and maintain AIMS checksheets, attributes, tables, and related system elements in accordance with approved requirements.

Job Qualifications and Requirements

• Associate degree in Information Systems, Computer Science, Computer Programming, Manufacturing, Business, or a related field, or equivalent relevant experience.

• Experience supporting manufacturing systems, business applications, or manufacturing operations.

• Working knowledge of production workflows and shop-floor operations.

• Strong troubleshooting, analytical, problem-solving, communication, and training skills.

• Ability to work independently, prioritize competing issues, and manage multiple assignments in a fast-paced environment.

• Proficiency with Microsoft Office applications and ability to work effectively in a cross-functional and global team environment.

Preferred Qualifications

• Three or more years of system administration or manufacturing-application support experience in a manufacturing environment.

• Experience with SAP production or inventory processes and MES applications such as AIMS or ADVISE.

• Experience with application administration, user-access management, system configuration, testing, validation, and operational governance.

Posting Dates
October 23, 2026 - November 6, 2026

Armacell does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. In order to provide the best experience for all stakeholders, we limit the number of agencies and recruiting vendors we partner with. If you would like to be considered for a particular search or added to our approved agency list, please complete and submit this form: https://forms.office.com/e/WScRhdkues

More About Us

Armacell's products significantly contribute to global energy efficiency making a difference around the world every day. With more than 3,300 employees and 25 production plants in 19 countries, the company operates two main businesses, Advanced Insulation and Engineered Foams, and generated net sales of EUR 836 million and adjusted EBITDA of EUR 155 million in 2023. Armacell focuses on insulation materials for technical equipment, high-performance foams for high-tech and lightweight applications and next generation aerogel blanket technology. For more information, please visit: www.armacell.com.  

We look forward to receiving your application. If you want to discover more about Armacell, take another look at our website www.armacell.com.

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