Manufacturing Industry Production Planner

Posted 8 Days Ago
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Pawling, NY, USA
In-Office
65K-75K Annually
Senior level
Industrial • Manufacturing
The Role
Plans and manages customer orders through manufacturing and delivery, balancing requested dates against tooling, labor, machine capacity, and work-in-process levels. Processes purchase orders, updates customers, manages urgent parts, re-plans delayed or partial shipments, flags material and tooling needs, handles returns and repairs, and performs daily invoicing. The role requires hands-on manufacturing planning and customer service experience, ERP knowledge, strong organization, and communication skills.
Summary Generated by Built In

Exciting opportunity for an experienced Planner in the manufacturing industry. This is a hands-on, non-analytical position that requires knowledge of production processes from order entry to delivery.

About the Role:

Responsible for the day-to-day management of assigned customer accounts, including processing customer purchase orders, researching, and providing status updates on open orders, and handling product returns. Will also work closely with the Sales Engineers associated with the territories and accounts assigned. To plan and ensure that all products are manufactured at the right time to meet the customers' schedule, requirements, and demand.

Responsibilities:

  • To sensibly plan all TSS Pawling customer orders as per the requested delivery date, bearing in mind tooling, manpower, and machine resource constraints.
  • To amend/cancel orders as per order fluctuations to maintain a constant WIP (work in process) level.
  • Any significant future change in material consumption is to be flagged.
  • Highlight the need for any new or additional tooling requirements for the Manufacturing Support functions.
  • Manage ‘hands-on’ any urgent parts and take all necessary action so that the parts are ready for shipment in time.
  • Review arrears and partial shipments continuously and issue a re-plan accordingly.
  • Acknowledge customer delivery dates to be in line with customers’ requested dates and achieve an OTD of 95%.
  • Input all incoming customer orders within 24 hours of receipt for the assigned Value Stream.
  • Advise the customer beforehand of any production delays that cause the acknowledgment date to be missed.
  • Generate return authorizations and process repair or replacement orders.
  • Run daily invoicing.

Education and Qualifications:

  • Must have experience in an industrial manufacturing, production planner role
  • High School Degree or equivalent.  Some college preferred.
  • AIP Certification in lieu of experience in Planning
  • Five years of planning and/or customer service experience in a manufacturing environment required. Prefer experience with a custom, build to order manufacturing environment.
  • ERP Experience
  • Strong verbal and written communication skills
  • Ability to multitask and stay organized
PPE Requirements:
  • Safety Glasses to be worn at all times when on the production floor
  • Safety Shoes to be worn at all times when on the production floor
  • Must wear appropriate PPE for all work activities performed; varies based work

Benefits:

  • Medical, dental, vision, and disability benefits
  • Healthcare and dependent care FSA and HSA programs
  • Bonus/incentive opportunity
  • Paid Time Off
  • Paid Parental Leave
  • Reward and recognition programs
  • Training and development
  • 401(k) retirement savings plan with company match
  • Tuition reimbursement
  • Company Paid Life Insurance: Employee / Spouse / Child
  • Supplemental Disability and Life Plans available
  • Employee Assistance Program (EAP)

Pay range and compensation package:

$65,000-$75,000 depending on experience

No relocation available

ITAR Statement

This position requires the use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee or Refugee. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Qualifications Experience Required Manufacturing Planning experience Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Experience in an industrial manufacturing production planner role
  • High school degree or equivalent
  • Five years of planning and/or customer service experience in a manufacturing environment
  • Experience in a custom, build-to-order manufacturing environment
  • ERP experience
  • Strong verbal and written communication skills
  • Ability to multitask and stay organized
  • AIP certification may substitute for planning experience
  • U.S. person status under ITAR requirements
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The Company
HQ: Stuttgart
3,839 Employees
Year Founded: 1952

What We Do

We are one of the world’s leading developers, manufacturers and suppliers of precision seals, bearings and custom-molded polymer components. We collaborate closely with customers to develop unique, innovative solutions to tomorrow’s challenges. Utilizing our dedicated product design, material development and testing capabilities, we are a one-stop-shop providing the best in elastomer, silicone, thermoplastic, PTFE and composite technologies for applications in: • Aerospace • Agriculture & Forestry • Automotive • Chemical Processing • Construction & Mining • Fluid Power • Food & Beverage • Healthcare & Medical • Manufacturing & Machine Tools • Marine • Potable Water & Sanitary • Renewable Energy & Power Generation • Semiconductor With over 70 years of experience, we serve as long-term business partners to help our customers bring products to market faster. Through strategically positioned material and product laboratories, specializing in design and applications, our engineers support customers with design, prototyping, production, testing, installation and quality assurance using state-of-the-art tools. Our ServicePLUS portfolio of value-added services is designed to help customers optimize their business across the entire value chain. We bring leading edge technology and an in-depth, experience-based understanding of applications to customers through a global, but local approach. An international network of over 100 facilities worldwide includes over 40 manufacturing sites, more than 60 Customer Solution Centers and 10 R&D centers. Developing and formulating materials in-house, our material database includes over 2,000 proprietary compounds. We fulfill challenging service requirements, supplying standard parts in volume or a single custom-manufactured component, through our integrated logistical support, which effectively delivers over 40,000 sealing products to customers worldwide.

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