Manual QA Engineer (Frontline Feature & Support Testing)

Posted 2 Days Ago
Hiring Remotely in Sunnyvale, CA, USA
In-Office or Remote
Mid level
Artificial Intelligence • Machine Learning • Software • Analytics
The Role
Perform deep functional, exploratory, and customer-focused manual testing for new features and production issues. Create test plans and traceability, validate backend data and file integrations, reproduce customer issues, capture evidence/defects, perform regression and workflow validation across distributed systems, assist with UAT, support frontline hot fixes, and demo fixes/features to stakeholders.
Summary Generated by Built In

Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

•   Execute manual testing

  • Create high-quality test cases (Test Plans, traceability)

•   Validate backend data using:

  • SQL Server Management Studio

•   Validate file integrations using:

  • Using internal tools

•    Capture evidence and defects:

  • Using internal tools

•    Perform:

  • Exploratory testing
  • Feature Testing
  • Regression Testing
  • Assist with UAT as needed
  • Workflow validation across distributed systems.

•   Validate document outputs and compliance workflows using:

  •  Azure Document Intelligence
  • Reproduce and validate customer issues
  • Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
  • Frontline support for hot fixes and patches
  • Demo new features and fixes to Compliance, Customer or Product teams.

 

Required Skills

•  Strong manual testing experience

•  Excellent attention to detail

•  Ability to test complex workflows

 

Nice to Have

Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to [email protected]

Skills Required

  • Strong manual testing experience
  • Excellent attention to detail
  • Ability to test complex workflows
  • Create high-quality test cases (test plans, traceability)
  • Validate backend data using SQL Server Management Studio / SQL
  • Validate document outputs and compliance workflows using Azure Document Intelligence
  • Mortgage/FinTech experience
  • Desire to learn automation with AI tooling and coordinate with automation engineers
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The Company
HQ: Sunnyvale, CA
236 Employees
Year Founded: 2015

What We Do

HeadSpin is the world’s first Digital Experience AI Platform combining cloud-hosted and on-prem global device infrastructure, test automation, and ML-driven performance & quality of experience analytics for mobile, web, audio, and video. HeadSpin empowers engineering, QA, operations, and product teams to assure optimal digital experiences throughout the development lifecycle. Learn more at www.HeadSpin.io.

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