Role Summary
Performs deep functional, exploratory, and customer-focused testing for new features and production issues.
Key Responsibilities
• Execute manual testing
- Create high-quality test cases (Test Plans, traceability)
• Validate backend data using:
- SQL Server Management Studio
• Validate file integrations using:
- Using internal tools
• Capture evidence and defects:
- Using internal tools
• Perform:
- Exploratory testing
- Feature Testing
- Regression Testing
- Assist with UAT as needed
- Workflow validation across distributed systems.
• Validate document outputs and compliance workflows using:
- Azure Document Intelligence
- Reproduce and validate customer issues
- Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
- Frontline support for hot fixes and patches
- Demo new features and fixes to Compliance, Customer or Product teams.
Required Skills
• Strong manual testing experience
• Excellent attention to detail
• Ability to test complex workflows
Nice to Have
Mortgage/FinTech experience.
Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to [email protected]
Skills Required
- Strong manual testing experience
- Excellent attention to detail
- Ability to test complex workflows
- Create high-quality test cases, test plans, and maintain traceability
- Validate backend data using SQL / SQL Server Management Studio
- Validate file integrations and capture evidence/defects using internal tools
- Validate document outputs and compliance workflows using Azure Document Intelligence
- Perform exploratory, feature, and regression testing and workflow validation across distributed systems
- Reproduce and validate customer issues and provide frontline support for hot fixes and patches
- Coordinate with automation engineers and a desire to learn automation with AI tooling
- Mortgage/FinTech experience
What We Do
HeadSpin is the world’s first Digital Experience AI Platform combining cloud-hosted and on-prem global device infrastructure, test automation, and ML-driven performance & quality of experience analytics for mobile, web, audio, and video. HeadSpin empowers engineering, QA, operations, and product teams to assure optimal digital experiences throughout the development lifecycle. Learn more at www.HeadSpin.io.







