Manager, Human Resources

The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future.  The NYISO’s Human Resources department invites applications for a full-time Manager, Human Resources.

This position serves as the organizational leader of Talent Acquisition and Immigration, while also serving as a business partner and advocate for an assigned group of employees. As the functional leader of Talent Acquisition and Immigration, this individual will provide strategic direction and tactical implementation of organization-wide hiring programs, immigration workflows, and talent strategies.   This role ensures the organization attracts, selects, and retains a high performing workforce through the use of best practices. This individual is also  responsible for federal, state and local regulatory compliance, including oversight of employment-based immigration requirements.

As the business partner, the manager will lead organization-wide processes to attract, retain, develop, and motivate a talented and diverse workforce, with a specific focus on staffing and workforce planning for their assigned groups.  The individual will work collaboratively with leadership from those teams to identify needs and take ownership for providing solutions. This will involve work primarily focused around staffing, on boarding, performance management, employee relations, employee engagement, employee learning and development and reward and recognition.

This role will model team leadership and management, innovation, strategic vision, empowerment, teamwork, accountability, communication, adaptability, problem solving, decision making, and ethics and integrity.

ESSENTIAL DUTIES and RESPONSIBILITIES include the following.

• Leads, executes and administers human resource processes including employment, on-boarding, training, organizational design and development, performance management, employee and labor relations, compensation benefits and reward and recognition, and leads the deployment of all programs developed by the human resources department.
• Serves as the functional leader for the Talent Acquisition area, providing organizational direction, expertise, and oversight of recruitment strategies, processes, and tools.
• Manages the Talent Acquisition team, ensuring consistent, equitable, and compliant execution of hiring and immigration practices
• Oversees all employment-based immigration activities, partnering with the Immigration Specialist and both internal and external counsel to ensure timely case management, employee communication, and adherence to federal requirements for sponsorships, visa processing, and documentation.
• Leads the collaboration with management to ensure understanding and compliance with Human Resources Policies and Procedures. Audits and administers processes to ensure compliance with federal, state and local laws and regulatory requirements including EEO, ADA, FMLA, USDOL, AAP, FLSA and NYSDHR.
• Designs, develops, and recommends policies and procedures to meet changing organizational needs.
• Proactively identifies employee relations issues and leads the strategy to ensure resolution in a timely and efficient manner.
• Leads employee committees with respect to mentoring, Diversity, Equity and Inclusion and professional development
• Advises and counsels Vice Presidents, Directors, Senior Managers, Managers, and employees on all human resource policies and procedures.
• Collaborates with HR Team for process improvements and for conflict and problem resolution.
• Develops and delivers employee communications including training on topics such as performance management, succession planning and effective recruiting.
• Manages internal programs including but not limited to annual internship and co-op programs.
• Leads and oversees full-cycle staffing efforts across the organization.
• Leads collaboration efforts with management staff to identify key employees and develop career and/or succession plans. Partners with management on the development of performance evaluations, succession plans and performance improvement plans as required.
• Is a participant and contributor at management team meetings. Drives organizational change and develops and administers management focus groups for input regarding changes in policies, processes and procedures. Coaches Managers and Supervisors.in execution of human resources processes and practices.
• Is aware of the organizational climate and proactively makes suggestions and recommendations to improve the organization.
• Recruits, interviews, and selects employees to fill vacant positions in collaboration with the HR Team and management.
• Monitors the success of implementation of new policies and programs and provides feedback to management.
• Conducts employee exit interviews, supplies data and analyzes trending and/or metrics regarding terminations.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Manages and directs the work of experienced Human Resources professionals.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s Degree (B.S.) in Human Resources, Business or equivalent; Master's degree (M.A./M.B.A.) desirable; ten years human resources experience and/or training; or equivalent combination of education and experience. PHR or SPHR Certification preferred. 

LEADERSHIP & MANAGEMENT SKILLS

Excellent project management skills are essential for all aspects of this assignment. Highly developed leadership, communication, negotiation, strategic thinking, consensus building and decision-making skills are essential. The ability to maintain a high degree of confidentiality is essential due to the sensitive nature of the data with which the position deals, and mandates in ISO Agreements.

LANGUAGE SKILLS

Ability to read, analyze and interpret complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints.  Ability to write business documents and policies using business writing techniques or style.  Ability to make effective and persuasive speeches and presentations on controversial or complex topics to employees at all levels of the organization including the senior leadership team..

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks.  The employee is occasionally required to reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The ability to travel to various locations, mostly in the continental US, to represent the NYISO and/or provide training sessions, and speak in public forums on behalf of the NYISO.

At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements.

The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs.

All offers of employment will be made contingent upon the successful completion of a drug screening and background check.

The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.

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