Mandate Monitoring Oversight Manager

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London, England, GBR
In-Office
Fintech • Software • Financial Services
The Role

Please note this position is based in London and this will be the contractual location of the successful candidate, other locations cannot be considered.

Mandate Monitoring Oversight Manager

This is a great job for someone who has a good understanding of compliance monitoring processes including interpretation of discretionary client investment management agreements.

A bit about the job:

As a Mandate Monitoring Oversight Manager, you will play a key role in ensuring the accurate and timely delivery of outsourced mandate monitoring activities, including both pre- and post‑trade checks and the implementation of new or revised investment guidelines. You’ll provide the business with clear insight into the status and root causes of mandate and rule breaches, contributing actively to preventing future issues. In this role, you will oversee the effectiveness of investment restriction monitoring in line with agreed timelines, track service levels to ensure outsourced activity is completed to the required standard and produce meaningful MI for internal stakeholders. You will also collaborate closely with our outsourced service provider to coordinate process changes and support continuous improvement. This is an excellent opportunity for a detail‑oriented, proactive professional—regardless of gender—to play a vital part in maintaining strong governance and control across our investment monitoring framework.

Skills and experience we’re looking for:

  • Mandate Monitoring or Oversight Manager experience within financial services.

  • Strong understanding of compliance monitoring processes, including interpretation of discretionary client investment management agreements.

  • Knowledge of UK, Irish and Luxembourg regulations relating to retail funds.

  • Good working knowledge of Excel or Aladdin.

What you’ll get for this role:

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

  • Eligibility for annual performance bonus

  • Family friendly parental and carer’s leave

  • Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days

  • Up to 40% discount for Aviva products

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Brilliant flexible benefits including electric cars

  • Aviva Matching Share Plan and Save As You Earn scheme

  • 21 volunteering hours per year

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, send an email to [email protected]

#LI-Hybrid 

#LI-KB1

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The Company
HQ: London
1,340 Employees
Year Founded: 2008

What We Do

Welcome to Aviva Investors. The global asset manager that chooses integration. The future is full of questions. Only by working closely with our clients can we find the answers. That’s why we integrate our whole business around our clients – their goals, their values and the experience they have when they work with us. That’s why we start by listening closely and understanding their investment aspirations and concerns – from low prospective investment returns, to highly correlated asset prices; from the prospect of rising global interest rates, to the challenges and opportunities of market volatility. Through our vast collective industry experience, we’ve been through every market cycle, making us better prepared for the next one. Inspired by our deep client insight, we build solutions that aim to defy uncertainty, answering the questions that keep our clients awake at night. From large institutional investors to individuals saving for retirement, we work together to deliver meaningful outcomes, now and over the long run. That’s why we work hard to join the dots across asset classes to find the best investment ideas; why we break down barriers so our teams can connect seamlessly; and why we manage risk with discipline and rigour. By working in partnership, we bring components together in new ways to ensure our clients get the very best of our collective expertise with every investment. Please remember the value of an investment and any income from it can go down as well as up. Investors may not get back the original amount invested.

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