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Managing Director, Product ManagementPRIMARY PURPOSE: The Managing Director, Product Management (MD) is accountable for business unit product strategy (WFA), portfolio performance, and long‑term value creation across all product domains. This role owns enterprise product vision, capital allocation, and operating model governance, ensuring product investments align to corporate strategy, financial objectives, and market positioning. The MD provides executive leadership across product, technology, and business functions; partners with the C‑suite on growth and transformation priorities; and ensures the organization delivers scalable, differentiated, and sustainable product capabilities that drive enterprise outcomes.
The location is open to reside anywhere in the United States.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Set product group vision & roadmap
- Defines and owns the BU (WFA) product vision and multi‑year strategic roadmap, aligning product portfolios to corporate strategy, growth objectives, and market differentiation.
- Governs enterprise demand intake, prioritization, and capital allocation decisions to optimize value, risk, and long‑term return on investment.
- Partners with executive leadership to translate corporate strategy into product investment themes, strategic initiatives, and outcome measures.
- Serves as the ultimate executive sponsor and external “voice of the product,” representing product strategy with the Board, clients, and key partners.
Oversee, coordinate & support development work
- Establishes and governs the enterprise product operating model, ensuring consistent execution, accountability, and decision‑making across portfolios.
- Ensures enterprise‑level delivery outcomes by setting expectations for performance, resilience, scalability, and risk management across product organizations.
- Oversees portfolio performance and financial outcomes, holding senior leaders accountable for business results, efficiency, and value realization.
- Intervenes by exception to resolve material enterprise risks, cross‑portfolio conflicts, or systemic execution issues impacting firm objectives.
Tactical
- Maintains a firm‑wide perspective on market trends, competitive dynamics, platforms, and ecosystems shaping long‑term product strategy.
- Approves and governs major product, platform, and operating model transformations with significant enterprise impact.
- Leads executive‑level communications, change leadership, and alignment for major strategic shifts, acquisitions, or portfolio rebalancing.
- Ensures external partnerships, vendor strategies, and platform decisions align with enterprise architecture, risk, and compliance standards.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Travels as required.
SUPERVISORY RESPONSIBILITIES
- Provides executive leadership, guidance, and direction across the product organization to promote enterprise performance and accountability.
- Oversees senior leadership staffing, succession planning, and long‑term organizational capability for product management.
- Holds SVPs and VPs accountable for portfolio performance, leadership effectiveness, and execution against enterprise priorities.
- Fosters a culture of strategic thinking, disciplined investment, innovation, and operational excellence across the product function.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred; advanced degree (e.g., MBA) or equivalent experience preferred.
Licenses as needed.
Experience
Fifteen (15)+ of experience in product strategy/product management, including significant portfolio ownership and cross‑product delivery in complex environments
10+ years leading senior leaders (SVPs/VPs).
Demonstrated experience partnering with executive leadership and Boards on strategy, investment, and transformation initiatives.
Experience leading product organizations in complex, regulated, or global environments preferred.
Skills & Knowledge
- Enterprise product strategy, capital allocation, and portfolio governance expertise
- Executive‑level business judgment with accountability for firm‑wide outcomes
- Proven ability to influence the C‑suite and Board level and lead through large‑scale change
- Deep understanding of technology, platforms, and ecosystems sufficient to guide long‑term enterprise strategy
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.Skills Required
- Bachelor's degree from an accredited college or university
- Advanced degree (e.g., MBA) or equivalent experience
- Licenses as needed
- 15+ years of experience in product strategy/product management, including significant portfolio ownership and cross-product delivery
- 10+ years leading senior leaders (SVPs/VPs)
- Demonstrated experience partnering with executive leadership and Boards on strategy, investment, and transformation initiatives
- Experience leading product organizations in complex, regulated, or global environments
- Enterprise product strategy, capital allocation, and portfolio governance expertise
- Executive-level business judgment with accountability for firm-wide outcomes
- Proven ability to influence the C-suite and Board level and lead through large-scale change
- Deep understanding of technology, platforms, and ecosystems sufficient to guide long-term enterprise strategy
Sedgwick Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sedgwick and has not been reviewed or approved by Sedgwick.
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Leave & Time Off Breadth — Leave is positioned as a standout part of the package, with generous PTO levels cited (including multi-week starting allotments and higher accrual with tenure). Time-off and flexibility are often framed as meaningful offsets when evaluating the overall rewards mix.
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Healthcare Strength — Healthcare coverage is described as broad, spanning medical, dental, vision, disability/life, and mental-health offerings, with additional wellness and telemedicine-style services. The health suite is frequently characterized as solid, even when not viewed as best-in-class by everyone.
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Retirement Support — Retirement benefits include a 401(k) with employer matching and are grouped with other financial supports like HSA/FSA options. The match is viewed as a helpful baseline benefit, though generally not positioned as unusually rich.
Sedgwick Insights
What We Do
From our modest beginnings as a regional claims administrator, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 31,000+ colleagues, located across 80 countries. Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involve.
Why Work With Us
We stay tuned into what our colleagues want and need and deliver a world-class colleague experience that demonstrates how much we value their unique contributions to our business. You’ll see and feel what it’s like to work for a company that’s committed to doing the right thing – for those we serve, for our planet and for each other.
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