Managing Director, Occupier Sustainability

Job Title

Managing Director, Occupier Sustainability

Job Description Summary

The Managing Director (MD) is a senior leader with 15+ years of experience across energy management, sustainability and real estate, and will report directly to the Chief Sustainability Officer (CSO) and Global Head of Sustainability Services. This person will be an executive leader of our Americas occupier facilities management (FM) sustainability business, supporting client accounts and driving business growth. This role guides account teams to deliver on statements of work and exceed client KPIs, streamlines delivery processes, and cultivates strong client relationships while managing escalations and business risks. The MD will matrix-supervise and mentor on-account talent, build a community of practice, and support business growth for both sustainability services and project management. This includes developing tailored pursuit solutions, and managing the RFP process end-to-end, as well as supporting special projects for new growth pathways.

Job Description

Operations and Delivery

• Guide on-account facilities management teams to ensure delivery of SOW and exceed client KPIs
• Identify and eliminate inefficiencies, streamline delivery processes, introduce innovations where possible
• Cultivate strong client relationships, handle escalations, identify and manage business risks
• Build relationships and collaborate closely with other parts of the business (project management, transactions, FM, procurement etc.)

Talent Management

• Supervise and mentor on-account teams, identify and nurture high-performers, lead professional development and talent retention activities
• Develop a vibrant community of practice for knowledge sharing
• Collaborate on recruitment and hiring decisions, create a strong external and internal talent pipeline, streamline onboarding

Business Development

• Understand existing contract structures, identify and convert cross-sell opportunities
• Develop tailored solutions for pursuits, lead sales pitches, manage the RFP process end-to-end
• Strategically reinforce the company’s market presence through targeted industry networking, conferences, presentations etc.

Special Projects

• Conduct market research, understand competitive landscape, identify opportunities and risks
• Develop and implement business plans for new growth pathways
  • Energy project management and delivery
  • Engineering infrastructure program management and owner’s representative consulting
• Collaborate with CSO on strategic plans and operational roadmaps
  • Acquisitions, industry partnerships, investments
  • Tools and technology development, innovations etc.
• Miscellaneous
  • Develop business performance tracking KPIs and reporting for executive leadership
  • Review and refresh processes/strategies as necessary to optimize resource management, profitability and client outcomes

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 194,055.00 - $228,300.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”