We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
IN OFFICE, 4 DAYS PER WEEK AT OUR MIAMI GARDENS HEADQUARTERS ROLE ONLY PLEASE.This is a unique Human Resources leader role, intended for operations-enabled experience minded people, not a "traditional" HR leader. The Managing Director, HR plays a critical role in aligning corporate Centers of Excellence (COEs) and clinical operations with enterprise-wide physician leadership development and talent strategy. Reporting to the Chief People Officer with a dotted line to the Chief Operations Officer and Chief Medical Officer, this role leads the design, implementation, and execution of programs that drive performance, succession planning, leadership development, and engagement of COEs and physician leaders across markets. This leader partners closely with Regional Presidents, Market Clinical Directors, Talent Management, HR Business Partners, and clinical operations leaders to ensure strategic alignment and a culture of excellence.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Serves as the principal advisor on all physician and operations leadership talent strategies for clinical markets and other COEs.
- Ensures execution of the talent lifecycle for clinical, operations and COE talent.
- Ensures execution of onboarding, training, and continuous development programs for Center Medical Directors, Market Clinical Directors, Regional Clinical Leaders, center operations leadership and COEs.
- Collaborates with HR COEs to develop scalable programs in performance management, engagement, and retention.
- Partner with Talent Acquisition and Recruiting teams to support sourcing strategies and role clarity for COEs, clinical and operations leadership.
- Evaluates organizational metrics (e.g., turnover, engagement scores, onboarding effectiveness) to guide development efforts.
- Provides consultation to COEs, market and regional clinical and operations leaders on organization design, change management, and clinical transformation initiatives.
- Serves as the SME and strategic liaison between national clinical leadership and the field operations on HR priorities and programs.
- Monitors and evaluates the impact of talent programs on clinical outcomes, team member engagement, patient satisfaction, and leadership bench strength.
- Develops, implements and evaluates leader training by conducting needs assessments, consulting with markets, evaluating requests and analyzing organizational metrics such as turnover, termination data, and onboarding feedback.
- Manages and directs the efforts of his/her team and is responsible for hiring, training, coaching, disciplining, managing performance, developing and engaging personnel, to maintain a skilled and productive workforce to meet or exceed business goals.
- Serves as a change agent for and advisor to COEs, Region/Market leaders, physicians, clinicians, nurses and center operations staff to assist them on their conversion to and maintenance of value-based care.
- Performs other duties as assigned and modified at manager’s discretion.
- Deep understanding of clinical operations, value-based care, and physician leadership needs.
- Proven experience in talent development, succession planning, and clinical leadership coaching.
- Strategic mindset with ability to align talent programs with business and clinical goals.
- Strong organizational development and change management expertise.
- Exceptional influence and executive presence across diverse clinical and administrative stakeholders.
- Data-driven approach to measuring the effectiveness of people strategies.
- Strong communication, facilitation, and presentation skills.
- Ability to thrive in a fast-paced, mission-driven healthcare organization.
- Proficient in Microsoft Office Suite and learning/talent platforms.
- Spoken and written fluency in English
- This job requires use and exercise of independent judgment
- BA/BS in Healthcare Administration, Human Resources, or a related field required.
- Advanced degree (e.g., MBA, MHA, MHRM) preferred.
- Minimum of 10–12 years of healthcare leadership, clinical operations, or HR experience, including experience managing physician-facing talent programs.
- Demonstrated success in building physician development infrastructure and programs in a multi-site healthcare or medical group environment.
- SPHR, SHRM-SCP, or other relevant certifications preferred
PAY RANGE:
$181,651 - $259,502 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-OnsiteSkills Required
- BA/BS in Healthcare Administration, Human Resources, or related field
- Minimum of 10-12 years healthcare leadership, clinical operations, or HR experience, including managing physician-facing talent programs
- Demonstrated success building physician development infrastructure and programs in a multi-site healthcare or medical group environment
- Deep understanding of clinical operations, value-based care, and physician leadership needs
- Proven experience in talent development, succession planning, and clinical leadership coaching
- Strong organizational development and change management expertise
- Exceptional influence and executive presence with diverse clinical and administrative stakeholders
- Proficient in Microsoft Office Suite and learning/talent platforms
- Strong communication, facilitation, and presentation skills; spoken and written fluency in English
- Willingness/ability to work in-office 4 days per week at Miami Gardens headquarters
- Advanced degree (MBA, MHA, MHRM)
- SPHR, SHRM-SCP, or other relevant certifications
ChenMed Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ChenMed and has not been reviewed or approved by ChenMed.
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Healthcare Strength — Benefits include multiple medical, dental, and vision options, wellness incentives, and an Employee Assistance Program. Feedback suggests these health offerings are seen as a strong component of the total package.
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Retirement Support — A 401(k) with company match and financial wellness resources are emphasized. Feedback suggests the retirement program is viewed as competitive, with match and vesting details commonly highlighted.
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Parental & Family Support — Paid parental leave at 100% for up to four weeks and up to 10 days of backup child/adult care are provided. Feedback suggests these family supports add meaningful flexibility and security.
ChenMed Insights
What We Do
ChenMed brings concierge-style medicine and better health outcomes to the neediest populations – moderate-to-low income seniors with complex chronic diseases. Operating over 50 medical centers in eight states, we are known to our patients as Dedicated Senior Medical Center, Chen Senior Medical Center, or JenCare Senior Medical Center. Through our innovative operating model, physician-led culture and empowering technology, we drive key quality and cost outcomes that create value for patients, physicians and the overall health system. By recruiting focused physicians and reducing their doctor-to-patient ratios, we increase patients’ “face time” during each monthly appointment and help foster stronger doctor-patient relationships. Results of our high-touch approach to primary care are impressive, as illustrated in the recent Modern Healthcare cover story published on Oct. 20, 2018, which reports that: “Indeed, ChenMed's approach has resulted in 50 percent fewer hospital admissions compared with a standard primary-care practice, 28 percent lower per-member costs, and significantly higher use of evidence-based medications.”
