Job Family:
GIC Process (India)
Travel Required:
Clearance Required:
What You Will Do:
Lead and manage large teams (Analysts, QCs, TLs, Supervisors) across AML and crypto compliance operations
Drive performance across key metrics: productivity, quality, utilization, and SLA adherence
Own workforce planning, capacity management, and attrition control
Conduct performance management, coaching, and capability-building initiatives
Build a strong leadership pipeline through mentoring and succession planning
Promote a high-performance culture focused on accountability, compliance, and continuous improvement
Ensure consistent delivery governance across operations and quality benchmarks
Act as the primary client-facing SPOC for delivery, governance, and escalations
Lead governance cadence including WBRs/MBRs with data-driven insights
Manage client expectations on SLAs, quality, TAT, and compliance adherence
Drive root cause analysis (RCA) and implement corrective actions
Handle escalation management and crisis resolution
Identify opportunities for client satisfaction, retention, and business growth
Own end-to-end delivery governance including SLA, productivity, and stakeholder alignment
Collaborate with key internal stakeholders: Compliance, Risk, QA, Training, Product, and Tech teams
Ensure alignment with regulatory updates, client requirements, and operational processes
Drive coordination across Ops, QA, Training, and Tech to improve process outcomes
Support process transitions, knowledge transfers (KT), and ramp-ups
Enable cross-functional alignment for transformation initiatives
What You Will Need:
Lead AML operations across Transaction Monitoring (TMS L1/L2), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD) and Sanctions Screening & Investigations
Drive crypto compliance initiatives including blockchain transaction analysis and wallet tracing
Ensure adherence to regulatory frameworks (FATF, OFAC, FinCEN, BSA/AML)
Provide SME support for complex/high-risk investigations and escalations
Drive risk-based assessments and typology analysis aligned to regulatory standards
Strong expertise in AML / Financial Crime operations
Deep knowledge of Crypto Compliance
Strong understanding of TMS, CDD, EDD,
Expertise in financial crime typologies and blockchain risk indicators
Proven experience managing 50–100+ FTE teams
Strong people leadership, coaching, and performance management
Ability to manage high-pressure delivery environments
What Would Be Nice To Have:
Minimum 7+ years of experience in AML / Financial Crime / Crypto Compliance
Minimum 2–3+ years of experience in a leadership role (TL / Supervisor / AM)
Proven experience in managing teams and client interactions
Mandatory exposure to crypto/AML compliance
Strong command of KPI management, SLA tracking, and reporting
Data-driven decision-making and dashboard/reporting expertise
About Guidehouse India
At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.
Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.
We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.
What We Offer
At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.
Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.
Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.
Important Fraud Notice
All official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.
Contact Us
If you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at [email protected]. All information you provide will be kept confidential and used only as required to support the recruitment process.
To learn more about Guidehouse in India, visit www.guidehouse.com/india.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Skills Required
- Experience leading AML operations across Transaction Monitoring, Customer Due Diligence, Enhanced Due Diligence, and Sanctions Screening and Investigations
- Experience driving crypto compliance initiatives, including blockchain transaction analysis and wallet tracing
- Knowledge of FATF, OFAC, FinCEN, and BSA/AML regulatory frameworks
- Subject matter expertise in complex or high-risk financial crime investigations and escalations
- Strong expertise in AML and financial crime operations
- Deep knowledge of crypto compliance
- Strong understanding of transaction monitoring, CDD, and EDD
- Expertise in financial crime typologies and blockchain risk indicators
- Experience managing teams of 50 to 100 or more employees
- Strong people leadership, coaching, and performance management skills
- Ability to manage high-pressure delivery environments
- Minimum 7 years of experience in AML, financial crime, or crypto compliance
- Minimum 2 to 3 years of experience in a leadership role such as Team Lead, Supervisor, or Assistant Manager
- Experience managing teams and client interactions
- Strong KPI management, SLA tracking, and reporting skills
- Data-driven decision-making and dashboard/reporting expertise
Guidehouse Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guidehouse and has not been reviewed or approved by Guidehouse.
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Healthcare Strength — Feedback suggests the benefits package includes broad medical, dental, vision, prescription, life, and disability coverage, which is often seen as a strong foundational offering. Access to HSA/FSA options further supports day-to-day healthcare and dependent-care needs.
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Parental & Family Support — Feedback suggests parental leave and adoption assistance are available, alongside an emergency back-up childcare program. These offerings indicate meaningful support for employees managing family responsibilities.
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Wellbeing & Lifestyle Benefits — Feedback suggests flexible work options and counseling/EAP-style support are part of the broader rewards mix. Additional lifestyle-oriented perks like community events and referral programs are also described as available in some contexts.
Guidehouse Insights
What We Do
Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.
