Manager, Workforce Solutions

Posted Yesterday
Be an Early Applicant
Knoxville, TN, USA
In-Office
Senior level
Logistics • Retail • Travel • Energy
The Role
Manages workforce development solutions, including talent pipelines, apprenticeships, internships, career pathways, and workforce planning initiatives. Partners with business leaders, HR teams, educational institutions, community organizations, and vendors to address talent needs. Uses labor market data and program metrics to evaluate effectiveness, guide decisions, and recommend improvements. Oversees multiple workforce initiatives while aligning execution with organizational priorities.
Summary Generated by Built In
Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Supports the design, development, and implementation of workforce solutions that enhance how Pilot attracts, develops, mobilizes, and retains talent. Partners with business leaders, HR, and external organizations to identify workforce needs and implement scalable talent initiatives, including talent pipelines, apprenticeship programs, internal career pathways, and workforce development programs. Contributes to workforce planning efforts by leveraging data, market insights, and partnerships to strengthen workforce capability and support business objectives. Manages workforce programs and initiatives, monitors effectiveness, and recommends improvements that drive talent outcomes and operational success.

In this role you will: 

  • Partner with business leaders and HR teams to identify workforce needs and develop targeted talent solutions.
  • Design, implement, and manage workforce development programs, including apprenticeships, internships, and career pathway initiatives.
  • Support talent pipeline strategies through collaboration with educational institutions, community organizations, and other external partners.
  • Monitor workforce program performance, analyze metrics, and recommend enhancements to improve effectiveness.
  • Collaborate with Talent Acquisition, Learning & Development, and business leaders to align workforce initiatives with organizational goals.
  • Leverage workforce and labor market data to inform program planning and decision-making.
  • Manage relationships with external workforce partners and vendors to support talent development objectives.
  • Ensure successful execution and ongoing management of workforce initiatives while maintaining alignment with business priorities.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Education, Workforce Development, or a related field.
  • 5 or more years of experience in workforce development, talent management, human resources, talent acquisition, learning and development, or a related discipline.
  • Experience designing, implementing, and managing workforce or talent development programs.
  • Demonstrated ability to partner with business leaders, HR teams, and external organizations to address workforce needs.
  • Experience managing projects with multiple stakeholders and competing priorities.
  • Strong analytical skills with experience using data and metrics to evaluate program effectiveness and support decision-making.
  • Excellent communication, facilitation, and relationship management skills.
  • Experience working with community organizations, educational institutions, workforce boards, or industry partners preferred.
  • This position requires candidates to be legally authorized to work in the United States without employer sponsorship.

Specialized Knowledge

  • Knowledge of workforce planning, talent development, talent acquisition, succession planning, and career development practices.
  • Understanding of workforce trends, labor market dynamics, and talent pipeline strategies.
  • Knowledge of apprenticeship, internship, and workforce development program design and administration.
  • Ability to identify workforce challenges and develop practical, scalable solutions.
  • Strong project management and organizational skills.
  • Ability to analyze workforce data, identify trends, and make recommendations for improvement.
  • Effective collaboration and influencing skills with leaders and cross-functional partners.
  • Strong verbal, written, and presentation communication skills.
  • Ability to manage multiple initiatives while meeting deadlines and business objectives.
  • Proficiency with Microsoft Office applications and workforce analytics or HRIS platforms.

Additional Information

  • Nation-wide Medical Plan/Dental/Vision
  • 401(k) Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Weekly Pay

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, Organizational Development, Education, Workforce Development, or a related field
  • Five or more years of experience in workforce development, talent management, human resources, talent acquisition, learning and development, or a related discipline
  • Experience designing, implementing, and managing workforce or talent development programs
  • Ability to partner with business leaders, HR teams, and external organizations to address workforce needs
  • Experience managing projects with multiple stakeholders and competing priorities
  • Strong analytical skills using data and metrics to evaluate program effectiveness and support decision-making
  • Excellent communication, facilitation, and relationship management skills
  • Experience working with community organizations, educational institutions, workforce boards, or industry partners
  • Legal authorization to work in the United States without employer sponsorship
  • Knowledge of workforce planning, talent development, talent acquisition, succession planning, and career development practices
  • Understanding of workforce trends, labor market dynamics, and talent pipeline strategies
  • Knowledge of apprenticeship, internship, and workforce development program design and administration
  • Ability to identify workforce challenges and develop practical, scalable solutions
  • Strong project management and organizational skills
  • Ability to analyze workforce data, identify trends, and make recommendations for improvement
  • Effective collaboration and influencing skills with leaders and cross-functional partners
  • Strong verbal, written, and presentation communication skills
  • Ability to manage multiple initiatives while meeting deadlines and business objectives
  • Proficiency with Microsoft Office applications and workforce analytics or HRIS platforms

Pilot Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pilot Company and has not been reviewed or approved by Pilot Company.

  • Healthcare Strength Health coverage includes medical, dental, and vision plans plus complimentary virtual care, physical therapy, surgical services, and targeted programs for sleep and metabolic conditions. HSAs/FSAs and prescription access options broaden utility and support ongoing care.
  • Parental & Family Support Paid parental leave offers bonding time, with additional paid recovery time available for birthing parents where eligible. Adoption assistance helps offset family‑building costs.
  • Affordable Benefits Some travel center team members can enroll in low‑cost health plan options. Prescription savings programs further reduce out‑of‑pocket costs for care.

Pilot Company Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Knoxville, TN
30,000 Employees
Year Founded: 1958

What We Do

Pilot Company is a travel center and energy company owned by Berkshire Hathaway, operating gas stations and convenience stores. It provides services such as diesel fuel, truck parking, and showers for travelers.

Similar Jobs

Tapestry - Coach and Kate Spade Logo Tapestry - Coach and Kate Spade

Temporary Cashier

eCommerce • Fashion • Retail • Sales • Wearables • Design
Hybrid
Sevierville, TN, USA
16000 Employees
15-22 Hourly

Tapestry - Coach and Kate Spade Logo Tapestry - Coach and Kate Spade

Temporary Sales Support Associate

eCommerce • Fashion • Retail • Sales • Wearables • Design
Hybrid
Sevierville, TN, USA
16000 Employees
15-22 Hourly

Spectrum Logo Spectrum

Sales Representative

Information Technology • Internet of Things • Mobile • On-Demand • Software
In-Office
Maryville, TN, USA
100000 Employees

Optum Logo Optum

Field Care Coordinator - Hamilton, Bradley, & McMinn County

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Chattanooga, TN, USA
160000 Employees
29-52 Hourly

Similar Companies Hiring

Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
25 Employees
Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account