The Role
The UX Design Manager will lead the design strategy for Credit Card and Core products, focusing on team well-being, stakeholder management, and user-centric solutions.
Summary Generated by Built In
The Role
We are hiring an experienced UX Design Manager to lead our Credit Card and Core Experience verticals. This is a high-visibility leadership role responsible for driving the end-to-end design strategy of our Credit Card product line while spearheading a major transformation of our Core mobile ecosystem.
We are looking for a servant leader who prioritizes their team’s well-being and growth as strategic drivers of high-quality product outcomes. You value efficient design operations and excel at managing stakeholder relationships. Your strengths include clearing roadblocks and solving complex problems.
How you'll make an impact
- Adopt a human-centered approach to leadership: foster a culture of empathy, prioritize work-life balance, and focus on retention by keeping your team happy while upholding high expectations of professional excellence and productivity.
- Foster a culture of creative safety where designers are empowered to take calculated risks, challenge the status quo, and push the boundaries of what’s possible to deliver world-class experiences
- Manage, mentor, and advocate for your team of experienced talent.
- Build a culture that elevates the team’s morale and performance, focusing on lessons learned and continuous improvement.
- Partner closely with Product, Engineering, and senior leadership to drive the vision for our Credit Card and Core products.
- Utilize a sophisticated approach to conflict resolution. You will rally the team and manage stakeholders with a mature, reflective, and solutions-oriented mindset.
- Champion user needs to inform product decisions, ensuring a strategic balance between user desirability, technical feasibility, and business viability.
- Guide the team toward a cohesive, user-centric quality standard without necessarily designing the assets yourself.
- Evolve our design systems, playbooks, and Design Ops processes to ensure efficiency across multiple squads.
- Work with product leaders to scope projects, prioritize tasks, and align resources correctly within an agile development environment.
Skills that will help you thrive
- 8+ years of experience in UX/Product Design, with a demonstrated history of people leadership (teams of 2–4+) including hiring, performance management, and career development.
- BA/BS degree in Interaction Design, HCI, User Experience Design, Psychology, Anthropology, or a related field (or equivalent work experience).
- Deep experience in UI/UX design at a high-tech company with a strong portfolio showcasing utilization UX methodologies, creative problem solving, and process leadership.
- Expert understanding of Figma, in order to facilitate design critiques and enforce best practices.
- A servant leader mindset. You have high emotional intelligence and experience navigating complex stakeholder maps.
- Strong presentation skills with the ability to effectively communicate design solutions and resolve conflict constructively.
- Comfort leveraging the pragmatic value of AI tools while also understanding their limitations and advocating for responsible, ethical usage.
- Experience working on consumer engagement, growth, and FinTech experiences.
- Experience managing senior-level individual contributors (Staff/Principal Designers).
What we offer
- The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives
- The opportunity to work in a fast-paced environment with experienced industry leaders
- Flexible time off, comprehensive health coverage, competitive salary, paid parental leave
- Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
- A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts
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About Our Technology Team
We are growing our Technology team to support our various financial products. The ideal candidate is passionate about learning the Fintech domain and delivering cutting-edge, high-quality solutions to solve business problems. We utilize a progressive, test-driven, Agile development methodology that places a high premium on communication, teamwork, sound design and clean implementation.
About Us
Founded in 2005, Prosper introduced U.S. consumers to an innovative new approach to personal finance called peer-to-peer lending. Twenty years later, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of products. Prosper’s flagship personal loan marketplace continues to offer a unique value for borrowers and investors alike. Home equity loans and lines of credit through Prosper provide homeowners a range of options and choices for tapping into the equity they’ve worked hard to build. The Prosper® Card supports people seeking access to credit and flexibility in managing their finances. Regardless of the product, Prosper is dedicated to meeting people where they are in their financial journey, in order to advance their financial well-being.
We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!
Our Values
Diversity expands opportunities
Collaboration creates better solutions
Curiosity fuels our innovation
Integrity defines all our relationships
Excellence leads to longevity
Simplicity guides our user experience
Accountability at all levels drives results
www.prosper.com
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Applicants have rights under Federal Employment Laws.
Family & Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA.
At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.
Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.
Top Skills
Agile Development Methodology
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The Company
What We Do
Prosper’s mission is to advance financial well-being. The company’s online lending platform connects people who want to borrow money with individuals and institutions that want to invest in consumer credit. Borrowers get access to affordable fixed-rate, fixed-term personal loans. Investors have the opportunity to earn solid returns via a data-driven underwriting model.
To date, over $17 billion in personal loans have been originated through the Prosper platform for debt consolidation and large purchases such as home improvement projects, medical expenses and special occasions.
