Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech
- We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 and 2021
- We are Forbes’ Best Online Mortgage Lender for 2023
- We are USA Today’s Best Mortgage Lenders of 2023, Best for FHA Loans
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
- And we’re just getting started!
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
Responsibilities
As the Manager of the Underwriting Specialist team, you will:
● Drive the development, adaptation and implementation of the Underwriting specialist team in our Gurgaon office.
● Drive daily production including monitoring bottlenecks and reporting to Senior of Underwriting on daily progress as it relates to production targets
● Gather and discuss monthly key performance indicators (KPIs), manage results & propel improvement.
● Monitor capacity and coverage, promote culture, conduct check-ins with direct reports & People Operations
● Monitor potential escalations and maintaining department service level agreements (SLA)
● Push continued education of the organization; work with OpE (Operations Enablement) to develop and conduct ongoing training which supports OpCo initiatives and further drives Underwriting augmentation.
About you
We are looking for a manager that can lead this new team to success. We’ll be looking for the following characteristics during our search for you:
● 12+ years of experience in underwriting FNMA, FHLMC, FHA and Jumbo mortgages
● 4+ years of experience in managing within a mortgage operations team in the capacity of Manager or 7+ years of experience in managing team within a mortgage team in the capacity of Assistant manager and Team Lead.
● Prior experience managing mid to large size team (more than 20 FTE).
● Knowledge of agency underwriting product guidelines
● Familiarity with Desktop Underwriter (DU) & Loan Product Advisor (LPA)
● Strong communication, organization, and time management skills
● Ability to troubleshoot and solve problems independently
● Ability to maintain composure in a fast-paced environment
● The drive to build something new.
● Certification in Six Sigma and data analytics is desirable but not compulsory.
Company Benefits
In Office Perks
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
Health & Well-being
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.
Other Perks at Better
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.
Top Skills
What We Do
Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable.
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We see the value in each person's perspective and recognize their talents, regardless of what the market says. We believe it's important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Why Work With Us
The Better mission is rooted in values that drive us.
We do what’s in the best interest of the consumer
We have growth mindsets, not fixed ones
We believe that success lies in execution, not credentials
We act like owners, not just employees
We work to find answers on our own, not wait for them to be given to us
We optimize for mission, not ego
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