Senior Trust and Safety Engineer
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* -- all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
Intuit Credit Karma depends upon our users' trust. We earn and maintain that trust by demonstrating our commitment to safeguarding their information. The Trust & Safety team has the critical responsibility of protecting Credit Karma's members by securing our online processes, and preventing online fraud and abuse throughout the Credit Karma product suite.
What you’ll do:
- Work closely with the product security and engineering teams at Credit Karma and Intuit to design and build systems that power Credit Karma’s fraud prevention, detection and remediation
- Partner with the data science teams at Credit Karma and Intuit to leverage and utilize data science models to suit the fraud detection and prevention needs of the Credit Karma business, while balancing revenue, risk and customer experience
- Work with product and data engineering teams to integrate data from internal services and external service providers into Credit Karma’s fraud detection system; automate data processes and set up data quality monitoring to improve data accuracy and usability
- Use your fraud and abuse domain expertise to respond to fraudulent and abusive activity on the platform in collaboration with the security, product, and operations teams
- Collaborate on developing, managing and optimizing strategies and policies that aim to prevent, detect and mitigate identity fraud and abuse on Credit Karma
- Build strong relations with engineering, product, data science, policy, and operations teams at Credit Karma, its vendors and partners to achieve these goals
What’s great about the role:
- Work on solutions that get used at scale: Credit Karma has over 120MM members!
- Collaborate cross-functionally on solving challenging, complex, fascinating problems in a dynamic setting: Fraud actors constantly adapt
- You will help guide the direction of the fraud prevention function at Credit Karma
- Help our members make financial progress in a safe and secure environment
Minimum Basic Requirement:
- 5+ years of relevant work experience in identity and account fraud, credit risk and/or financial fraud risk
- Deep understanding of fraud detection/prevention technologies, fraud prevention system design, and relevant data needs
- Authoritative knowledge SQL and Python
- Strong business problem solving, communication and collaboration skills.
Benefits at Credit Karma include:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Child Bonding, Cultural Observance, Birthday)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
Please contact [email protected] if you are interested in employment with Credit Karma and need special assistance or an accommodation to either apply or interview for a specific role.
Privacy Policies:
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
- GDPR Privacy Policy
- U.S. Job Applicant Privacy Notice