Manager, Travel

Posted 25 Days Ago
Easy Apply
Austin, TX, USA
Hybrid
69K-135K Annually
Senior level
Big Data • Cloud • Software • Database
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.
The Role
The Travel Manager oversees the corporate travel program strategy and operations across the Americas, ensuring compliance with policies, optimizing costs, and enhancing traveler experience while managing relationships with suppliers and stakeholders.
Summary Generated by Built In

The Travel Manager Americas is accountable for the strategy, operations, and optimization of the company’s corporate travel program across the Americas region, while also providing support for the regional leads. This role requires a consistent, cost‑effective, and employee‑centric travel experience while maintaining compliance with global travel & expense (T&E) policy and regional regulatory requirements. The role partners closely with Finance, HR, Procurement, Security, and regional business leaders to support business growth, traveler safety, and operational excellence.

We are looking to speak to candidates who are based in Austin, TX for our hybrid working model.

Key ResponsibilitiesTravel Program Strategy & Governance
  • Own the Americas travel program, aligned to global T&E policy and mobility strategy
  • Localize global travel policies for regional requirements (tax, labor, safety, visa, and regulatory)
  • Act as the primary regional escalation point for travel‑related issues
  • Supplier & Vendor Management
Manage regional relationships with:
  • Travel Management Company (TMC)- Navan, Airlines, hotel chains, car rental providers
  • Support sourcing, RFPs, and contract renewals in partnership with Procurement
  • Track supplier performance against SLAs, cost targets, and traveler satisfaction metrics
Financial & Cost Management
  • Drive cost optimization through preferred supplier adoption and traveler behavior change
  • Partner with Finance on budgeting, forecasting, and savings initiatives
  • Monitor leakage, out‑of‑policy spend, and compliance trends
Traveler Experience & Support
  • Ensure a seamless, inclusive, and regionally relevant traveler experience
  • Define traveler communications, guidance, and self‑service resources
  • Oversee issue resolution related to disruptions, escalations, or complex bookings
Risk, Duty of Care & Compliance
  • Partner with Security and Legal to support duty of care obligations
  • Ensure regional alignment with traveler tracking, emergency response, and travel risk management
  • Support audits and internal controls related to travel and expense programs
Stakeholder Management
  • Serve as the regional point of contact for business leaders and HR partners
  • Collaborate with Meetings & Events, Mobility, and People Ops teams
  • Contribute to global travel governance forums and working groups
Skills & Experience Required
  • 6–10+ years of experience in corporate travel, mobility, or T&E management
  • Experience managing a multi‑country travel program, ideally across the Americas
  • Strong vendor management and stakeholder communication skills
  • Proven ability to manage cost, compliance, and traveler experience simultaneously
  • Experience working in a global or matrixed organization
  • Familiarity with travel booking tools, expense platforms, and travel data analytics
  • Knowledge of regional tax, employment, and travel regulations (especially LATAM)
  • Strong experience in developing processes, documentation, and standard operating procedures from the ground up
  • Highly articulate with excellent verbal and written communication skills
  • Strong organizational and problem-solving skills
  • Experience with Navan, Concur, NetSuite, Brex , Amex and Google Sheets is a plus
Success Metrics (KPIs)
  • Travel cost savings vs. baseline
  • Policy compliance rate (booking and expense)
  • Preferred supplier adoption
  • Traveler satisfaction (CSAT/NPS or survey scores)
  • Reduction in travel disruptions and escalations
  • On‑time delivery of regional initiatives
About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273418012

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:
$69,000$135,000 USD

Skills Required

  • 6-10+ years of experience in corporate travel, mobility, or T&E management
  • Experience managing a multi-country travel program, ideally across the Americas
  • Strong vendor management and stakeholder communication skills
  • Proven ability to manage cost, compliance, and traveler experience simultaneously
  • Experience working in a global or matrixed organization
  • Familiarity with travel booking tools, expense platforms, and travel data analytics
  • Knowledge of regional tax, employment, and travel regulations (especially LATAM)
  • Strong experience in developing processes, documentation, and standard operating procedures from the ground up
  • Highly articulate with excellent verbal and written communication skills
  • Strong organizational and problem-solving skills
  • Experience with Navan, Concur, NetSuite, Brex, Amex and Google Sheets is a plus

What the Team is Saying

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MongoDB Compensation & Benefits Highlights

  • Parental & Family Support Paid parental leave up to 20 weeks, backup childcare days, and global fertility/adoption support are emphasized as generous and inclusive. Family-forming programs through dedicated partners and structured return-to-work flexibility further strengthen this pillar.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is paired with extras like free primary-care memberships, mental-health resources, and care navigation. Added coverage for gender affirmation and menopause/low-testosterone needs underscores depth in clinical and holistic support.
  • Wellbeing & Lifestyle Benefits Wellbeing programs, meditation and mindfulness tools, and fitness partnerships are highlighted alongside in-office lunches on hub days. These everyday perks complement core coverage and support sustained work-life balance.

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The Company
HQ: New York, NY
5,550 Employees
Year Founded: 2008

What We Do

The database market is big. How big? Well, according to IDC, it’ll reach $153 billion by 2027. And MongoDB is at the forefront of that innovation with thousands of customers across the globe. We empower developers and businesses to build and deploy the applications they want, wherever they want.

Why Work With Us

We are ambitious. We are passionate about creativity. And we believe the best paths are the ones we have yet to forge.

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MongoDB Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MongoDB provides multiple working model options for our employees, including the flexibility to work from home to opportunities for collaboration and social interaction in a MongoDB office.

Typical time on-site: Flexible
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