Manager, Travel Operations

Posted Yesterday
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Headquarters, AZ, USA
In-Office
Senior level
News + Entertainment
The Role
Manage end-to-end travel and event logistics for executives and VIPs, provide on-site support for domestic and international events, coordinate charter travel and booking details, partner with travel providers, support operational projects and process improvements, prepare reports and communications, handle confidential information, and manage ad hoc initiatives across business functions.
Summary Generated by Built In

Who We Are:

WWE® is the global leader in sports entertainment. The company creates and delivers original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, Premium Live Events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including Netflix, ESPN, NBCUniversal, USA Network and The CW. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

The Manager is responsible for providing operational, logistical, and administrative support across business operations, corporate travel, events, and strategic initiatives. This role serves as a key partner to leadership and cross-functional teams, ensuring the successful execution of travel programs, operational projects, meetings, events, and day-to-day business activities.

The ideal candidate is a highly organized and proactive professional with experience managing complex travel logistics, supporting operational initiatives, and coordinating cross-functional projects in a fast-paced environment. This individual must be comfortable balancing strategic priorities with hands-on execution while serving as a trusted operational resource across multiple business functions.

Key Responsibilities

Travel & Event Operations

  • Provide on-site operational support at domestic and international events, serving as a primary point of contact for travel-related needs and proactively troubleshoot issues as they arise.

  • Coordinate end-to-end logistics for executives and VIPs as needed, including travel, accommodations, ground transportation, and on-site support.

  • Support charter travel operations, including passenger manifests, itineraries, and travel documentation

  • Manage departmental travel requests for premium events, including headcount tracking, booking deadlines, and stakeholder communications.

  • Partner with internal and external travel providers to ensure seamless execution of event logistics.

Administrative & Business Support

  • Provide day-to-day administrative and operational support across multiple business functions

  • Support planning and execution of operational initiatives, business process improvements, and projects.

  • Identify opportunities to improve workflows, enhance efficiency, and streamline operational processes.

  • Prepare reports, summaries, operational updates, and business communications.

  • Manage sensitive and confidential information with professionalism and discretion.

  • Handle ad hoc assignments, special projects, and emerging business priorities as required.

Preferred Experience

  • 5+ years of experience in operations, project coordination, business operations, travel management, event operations, or administrative support.

  • Experience coordinating domestic and international travel logistics.

  • Experience supporting live events, large-scale meetings, or operational programs.

  • Experience managing multiple projects simultaneously in a fast-paced environment.

  • Experience supporting senior leaders and cross-functional business teams.

  • Experience within sports, entertainment, media, technology, or similarly dynamic organizations preferred.

Skills & Qualifications

  • Exceptional organizational, prioritization, and time management skills.

  • Strong project management and problem-solving capabilities.

  • Self-starter with a strong sense of ownership, initiative, and accountability.

  • Ability to anticipate needs, identify risks, and proactively implement solutions.

  • Excellent verbal and written communication skills with the ability to engage effectively at all levels of the organization.

  • Ability to manage multiple priorities and shifting deadlines in a fast-paced environment.

  • High attention to detail with a commitment to accuracy and quality.

  • Strong interpersonal skills with a collaborative, team-oriented mindset.

  • Ability to handle confidential and sensitive information with discretion.

  • Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.

  • Ability to quickly learn and adapt to new systems, technologies, and operational tools.

WWE EEO Statement:

WWE is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. WWE makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. WWE also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for WWE employment candidates, please review our Candidate Privacy Policy. For information regarding Terms and Conditions for this and other WWE websites, please review our Terms and Conditions.

Skills Required

  • 5+ years of experience in operations, project coordination, business operations, travel management, event operations, or administrative support
  • Experience coordinating domestic and international travel logistics
  • Experience supporting live events, large-scale meetings, or operational programs
  • Experience managing multiple projects simultaneously in a fast-paced environment
  • Experience supporting senior leaders and cross-functional business teams
  • Experience within sports, entertainment, media, technology, or similarly dynamic organizations
  • Exceptional organizational, prioritization, and time management skills
  • Strong project management and problem-solving capabilities
  • Self-starter with ownership, initiative, and accountability
  • Ability to anticipate needs, identify risks, and implement solutions proactively
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities and shifting deadlines
  • High attention to detail with commitment to accuracy and quality
  • Ability to handle confidential and sensitive information with discretion
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
  • Ability to quickly learn and adapt to new systems, technologies, and operational tools
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The Company
HQ: Stamford, CT
1,055 Employees

What We Do

WWE, a publicly traded company (NYSE: WWE), is a multi-faceted media organization and recognized leader in global entertainment. The Company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, pay-per-view, digital media and publishing platforms. WWE’s TV-PG programming can be seen in more than 900 million homes worldwide in 28 languages through world-class distribution partners including NBCUniversal, FOX Sports, BT Sport, Sony India and Rogers. The award-winning WWE Network includes all live pay-per-views, scheduled programming and a massive video-on-demand library and is currently available in more than 180 countries. In the United States, NBCUniversal’s streaming service, Peacock, is the exclusive home to WWE Network. With more than one billion social media followers, the #1 sports channel on YouTube and content trending weekly on Twitter, WWE is one of the most-followed and influential brands in the world. The Company is headquartered in Stamford, Conn., with offices in New York, Los Angeles, Orlando, Dubai, London, Mexico City, Mumbai, Munich, Riyadh, Shanghai, Singapore and Tokyo.

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