Manager in Training (MIT)
Location: Indianapolis, IN
Pay: $20-24 per hour
Job Type: Full-time
Schedule: Flexible schedule required including evenings, weekends, and holidays
Benefits for full-time employees working 30+ hours per week:
- Medical, prescription drug, dental, vision, and hearing coverage
- Employer-paid basic life and AD&D insurance
- Employer-paid basic long-term disability coverage
- Optional voluntary life, short-term disability, and enhanced long-term disability coverage
- Paid vacation, sick time, and holidays
- Flexible spending accounts
- 403(b) retirement savings plan
- Employer-funded pension plan for eligible employees
About the Role
The Manager in Training (MIT) program is a structured leadership development program designed to prepare candidates for a Store Manager position. During this approximately 12-week program, you will gain hands-on experience across all aspects of store operations, leadership, and performance management.
This role is ideal for individuals who are motivated to grow into a leadership position and are eager to learn how to run a successful retail operation.
What You’ll Do
Leadership & Staff Management
- Support recruiting, training, and supervising store staff
- Learn scheduling, payroll review, and employee relations practices
- Provide coaching and support to team members and program participants
Store Operations
- Learn donation intake, product sorting, pricing, and merchandising
- Support strategies to meet production and sales goals
- Assist with maintaining store appearance, safety, and compliance standards
Customer Experience
- Deliver excellent customer service and create a positive shopping environment
- Support customer engagement and retention efforts
- Model positive interactions for store staff
Financial Management
- Learn cash handling procedures and daily deposit processes
- Support inventory tracking and loss prevention practices
- Assist with maintaining store operations within budget
Communication & Reporting
- Review daily sales and production metrics
- Communicate with store leadership and regional partners
- Support reporting and operational updates
Training Provided
- Structured 12-week training program with hands-on experience
- Development in store leadership, operations, and financial management
- Regular progress reviews and feedback checkpoints
- Opportunity for promotion to Store Manager upon successful completion and business need
Why Join Us
- Clear path to Store Manager role
- Hands-on leadership development
- Mission-driven work supporting community programs
- Supportive and team-oriented environment
Qualifications
Required
- High School Diploma or equivalent
- 2 years retail experience (thrift experience a plus)
- Valid Driver's License
- Strong English communication skills
- Basic computer proficiency including POS systems
- Ability to pass pre-employment background check
Physical Requirements
- Regular standing, walking, and manual dexterity
- Ability to lift/move up to 50 pounds regularly
- Occasional lifting up to 100 pounds
- Capability to climb, balance, stoop, kneel, or crouch as needed
- Clear vision (close and distance) with ability to adjust focus
Schedule Requirements
- Flexibility to work early shifts, late shifts, and most weekends
- Available for occasional travel to various locations for work or training
Working Environment
- Store environment with quiet to moderate noise level
- May experience temperature fluctuations based on weather
- Some exposure to dust
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to ap
Skills Required
- High School Diploma or equivalent
- 2 years of retail experience
- Valid driver's license
- Strong English communication skills
- Basic computer proficiency, including POS systems
- Ability to pass a pre-employment background check
- Ability to work early shifts, late shifts, evenings, weekends, and holidays
- Ability to lift or move up to 50 pounds regularly and occasionally lift up to 100 pounds
- Ability to travel occasionally to various work or training locations
What We Do
The Salvation Army is a church and charitable organization known for its charity work in over 120 countries, committed to 'Doing the Most Good' through community programs and aged care.
