Manager Training & Development

Candidate will be responsible for end-to-end management of 'Learning & Development Program’ for Banking & Cash Solutions team, run training operations, identifying opportunities/ solutions to enhance the effectiveness and efficiency of the training program and lead/ contribute toward key business initiatives to add value. This role also demands collaboration with various stakeholders to drive overall business objectives.

Key Responsibilities
End-to-End Management of Learning & Development Program for Banking & Cash Solutions (BCS) team: 

• Needs to be well versed with 6Ds - Define, Design, Deliver, Drive, Deploy and Document organizational learning strategies
• Develop Skills/ Needs Assessment methodology and tools for BCS, and support the execution of the same
• Partner with Leaders to conduct the assessment for existing employees and plan for development programs accordingly.
• Develop training plan for development programs based on Skills/Needs Assessment.
• Evaluate and measure the effectiveness of training interventions in relation to business goals on an ongoing basis
• Develop tools for managers and staff to use in executing Learning & Development Program
• Develop reporting, KRIs and KPIs, and report regularly to management
• Conceptualize innovative and flexible methods to address the developmental and competency building needs required to support the business growth. This includes partnering with other Ameriprise training functions and the bank training vendors to fulfil training needs.
• Monitor budget and expenses for training programs
• Support delivery of training programs as trainer/facilitator as and when required
• Manage execution of the training plan as per the defined timelines which includes working on various fronts like communication to stakeholders, coordinating with trainers/ SMEs, encouraging participation, enhancing awareness on available courses and certificates, encouraging enrolment on various courses offered through various learning platforms, etc.
• Conduct regular review of the overall program and identify opportunities basis inputs from various sources and enable the required action steps like modification in the existing curriculum, introducing new areas etc.

Stakeholder Management

• Act as a strategic business partner, establish credibility and build robust relationships with functional leaders, the HR partners, and other training functions and personnel at Ameriprise. Partnering closely with them to define and develop organizational learning strategies.
• Coordinate with stakeholders to gather learning and development needs and present solutions to seek alignment
• Enable regular connects with each leader to understand progress, gaps or support needed

Required Qualifications
- University degree with 10 -15 years of relevant work experience in L&D roles within Banking domain.
- Strong business acumen with excellent communication skills
- In depth understanding of TNI/ TNA process and ability to make recommendations for process improvements
- Exposure to competency assessments and competency mapping frameworks
- Experience in stakeholder management and working with training vendors
- Strong planning and organization skills across time zones
- Proficiency in Microsoft Office tools as well as familiarity with LMS and survey tools
Preferred Qualifications

• Cross cultural competence
• Familiarity with traditional and modern learning methods

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full time

(2:00p-10:30p)

AWMPO AWMP&S President's Office

Business Support & Operations