The Role
Manage development, delivery and oversight of training programs, standards, and compliance for motor coach operations. Ensure regulatory adherence (CVOR, Hours of Service, ELDs), maintain records, lead audits and corrective actions, analyze safety trends, coach trainers and operations leaders, and support continuous improvement and safety culture.
Summary Generated by Built In
POSITION: Manager Training and Standards
REPORTS TO: Director Motor Coach Services
DEPARTMENT: Motor Coach Services
LOCATION: North Bay, ON
REFERENCE: 500-91-27
SALARY: $112,788 - $132,704
WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario
that provides efficient and vital transportation services. We are a modern, forward-thinking
organization focused on providing safe and reliable transportation services. ONTC has a rich
history of over 120 years and strong connections to the communities we serve. With over 1200
skilled professionals, we work together to enhance transportation services and ensure that they
are sustainable for future generations. We offer a dynamic workplace culture, along with a
competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid
personal leave days and discounted transportation on our bus and passenger rail services.
ACCOUNTABILITY STATEMENT:
The Manager, Training and Standards, Motor Coach Operations is responsible for ensuring the
effective development, delivery and oversight of training programs, operational standards and
compliance requirements that support safe, reliable and customer-focused motor coach services.
The position ensures regulatory compliance, workforce competency and continuous improvement
across Motor Coach Operations.
MAJOR DUTIES/ RESPONSIBILITIES:
• Develop, update and maintain operating procedures, training manuals and standard
work practices.
• Ensure compliance with legislation, company policies and collective agreements.
• Identify training or standards gaps through incident reviews and implement corrective
actions.
• Integrate CVOR and motor carrier safety requirements into training programs,
evaluations, coaching and operating procedures.
• Maintain training and qualification records required for audits and compliance reviews.
• Participate in audits, manage corrective action plans and support compliance monitoring
activities.
• Analyze trends in collisions, inspections, convictions and other safety indicators and
recommend mitigation strategies.
• Promote a safety-first and service excellence culture.
• Provide coaching and guidance to trainers and operations leaders regarding standards
and performance.
• Collaborate with Operations, Safety, Fleet Maintenance, Human Resources, Labour
Relations and regulatory partners to support operational objectives.
• Ensure training programs support legislative and company safety requirements.
• Support regulatory and internal training requirements including accessibility, emergency
response and workplace safety.
• Participate on Health and Safety and Collision Review Committees.
• Support remedial and return-to-duty training following incidents or compliance findings.
REQUIREMENTS:
• University degree in Education, Transportation Management, Occupational Health and
Safety or a related field and/or a combination of recent and relevant experience.
• Minimum of 5 years’ experience in a regulated transportation environment (motor coach,
rail, transit, aviation or freight).
• PRIDE Certification (Professional Instructor in Driver Education) preferred
• Fleet Accident Investigation Certification or training
• Led compliance initiatives, audits, and incident investigations to support regulatory
adherence, risk mitigation, and continuous improvement.
• Experience leading, coaching and developing employees.
• Designed and implemented training programs, operational procedures, and competency
based frameworks to strengthen organizational capability.
• A strong understanding of legislation, regulatory requirements, collective agreements,
budgeting processes, project planning, and performance reporting to support informed
decision-making and operational effectiveness.
• Valid Commercial Driver's License (Class B or C) is considered an asset.
• Motor Carrier Safety Compliance Training with CVOR knowledge or equivalent.
• Hours of Service and Electronic Logging Devices compliance training
• Train-the-Trainer Certification as well as On-Board Safety and Emergency Procedure
training are considered assets.
• Knowledge of compliance auditing, risk management and adult learning principles.
• Strong leadership, coaching, communication and project management skills.
• Proficiency with Microsoft Office applications, Teams and SharePoint.
• Commitment to health and safety.
APPLICATION PROCESS: The successful candidate will need to pass the following clearances:
criminal record check, employment references and education verification.
CLOSING DATE: August 3, 2026, no later than 11:59 p.m. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number.
Visit our career website to apply: https://www.ontarionorthland.ca/en/careers
We thank all applicants for their interest, however, only those selected for further consideration will be
contacted.
If it is determined that any information provided in the application or during the recruitment process is
false, misleading, or incomplete, Ontario Northland may discontinue your candidacy from further
consideration.
At Ontario Northland, we are committed to employment equity. We value the unique skills and experiences
each person brings to Ontario Northland and invite all interested individuals to apply and encourage
applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons
who identify as 2SLGBTQIA+.
Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the
Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request
accommodation at any stage of the hiring process. If you require an accommodation, please contact Human
Resources.
ONTC does not use artificial intelligence (AI) to make or inform hiring decisions. We do use an external
applicant tracking system (ATS) to help manage applications efficiently. While the ATS may apply basic
automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters.
Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou
appelez le 1-800-363-7512, pour plus de renseignements.
REPORTS TO: Director Motor Coach Services
DEPARTMENT: Motor Coach Services
LOCATION: North Bay, ON
REFERENCE: 500-91-27
SALARY: $112,788 - $132,704
WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario
that provides efficient and vital transportation services. We are a modern, forward-thinking
organization focused on providing safe and reliable transportation services. ONTC has a rich
history of over 120 years and strong connections to the communities we serve. With over 1200
skilled professionals, we work together to enhance transportation services and ensure that they
are sustainable for future generations. We offer a dynamic workplace culture, along with a
competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid
personal leave days and discounted transportation on our bus and passenger rail services.
ACCOUNTABILITY STATEMENT:
The Manager, Training and Standards, Motor Coach Operations is responsible for ensuring the
effective development, delivery and oversight of training programs, operational standards and
compliance requirements that support safe, reliable and customer-focused motor coach services.
The position ensures regulatory compliance, workforce competency and continuous improvement
across Motor Coach Operations.
MAJOR DUTIES/ RESPONSIBILITIES:
• Develop, update and maintain operating procedures, training manuals and standard
work practices.
• Ensure compliance with legislation, company policies and collective agreements.
• Identify training or standards gaps through incident reviews and implement corrective
actions.
• Integrate CVOR and motor carrier safety requirements into training programs,
evaluations, coaching and operating procedures.
• Maintain training and qualification records required for audits and compliance reviews.
• Participate in audits, manage corrective action plans and support compliance monitoring
activities.
• Analyze trends in collisions, inspections, convictions and other safety indicators and
recommend mitigation strategies.
• Promote a safety-first and service excellence culture.
• Provide coaching and guidance to trainers and operations leaders regarding standards
and performance.
• Collaborate with Operations, Safety, Fleet Maintenance, Human Resources, Labour
Relations and regulatory partners to support operational objectives.
• Ensure training programs support legislative and company safety requirements.
• Support regulatory and internal training requirements including accessibility, emergency
response and workplace safety.
• Participate on Health and Safety and Collision Review Committees.
• Support remedial and return-to-duty training following incidents or compliance findings.
REQUIREMENTS:
• University degree in Education, Transportation Management, Occupational Health and
Safety or a related field and/or a combination of recent and relevant experience.
• Minimum of 5 years’ experience in a regulated transportation environment (motor coach,
rail, transit, aviation or freight).
• PRIDE Certification (Professional Instructor in Driver Education) preferred
• Fleet Accident Investigation Certification or training
• Led compliance initiatives, audits, and incident investigations to support regulatory
adherence, risk mitigation, and continuous improvement.
• Experience leading, coaching and developing employees.
• Designed and implemented training programs, operational procedures, and competency
based frameworks to strengthen organizational capability.
• A strong understanding of legislation, regulatory requirements, collective agreements,
budgeting processes, project planning, and performance reporting to support informed
decision-making and operational effectiveness.
• Valid Commercial Driver's License (Class B or C) is considered an asset.
• Motor Carrier Safety Compliance Training with CVOR knowledge or equivalent.
• Hours of Service and Electronic Logging Devices compliance training
• Train-the-Trainer Certification as well as On-Board Safety and Emergency Procedure
training are considered assets.
• Knowledge of compliance auditing, risk management and adult learning principles.
• Strong leadership, coaching, communication and project management skills.
• Proficiency with Microsoft Office applications, Teams and SharePoint.
• Commitment to health and safety.
APPLICATION PROCESS: The successful candidate will need to pass the following clearances:
criminal record check, employment references and education verification.
CLOSING DATE: August 3, 2026, no later than 11:59 p.m. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number.
Visit our career website to apply: https://www.ontarionorthland.ca/en/careers
We thank all applicants for their interest, however, only those selected for further consideration will be
contacted.
If it is determined that any information provided in the application or during the recruitment process is
false, misleading, or incomplete, Ontario Northland may discontinue your candidacy from further
consideration.
At Ontario Northland, we are committed to employment equity. We value the unique skills and experiences
each person brings to Ontario Northland and invite all interested individuals to apply and encourage
applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons
who identify as 2SLGBTQIA+.
Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the
Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request
accommodation at any stage of the hiring process. If you require an accommodation, please contact Human
Resources.
ONTC does not use artificial intelligence (AI) to make or inform hiring decisions. We do use an external
applicant tracking system (ATS) to help manage applications efficiently. While the ATS may apply basic
automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters.
Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou
appelez le 1-800-363-7512, pour plus de renseignements.
Skills Required
- University degree in Education, Transportation Management, Occupational Health and Safety or related field and/or combination of recent and relevant experience.
- Minimum of 5 years' experience in a regulated transportation environment (motor coach, rail, transit, aviation or freight).
- Led compliance initiatives, audits, and incident investigations to support regulatory adherence, risk mitigation, and continuous improvement.
- Experience leading, coaching and developing employees.
- Designed and implemented training programs, operational procedures, and competency-based frameworks.
- Strong understanding of legislation, regulatory requirements, collective agreements, budgeting processes, project planning, and performance reporting.
- Motor Carrier Safety Compliance Training with CVOR knowledge or equivalent.
- Hours of Service and Electronic Logging Devices compliance training.
- Fleet Accident Investigation Certification or training.
- Knowledge of compliance auditing, risk management and adult learning principles.
- Strong leadership, coaching, communication and project management skills.
- Proficiency with Microsoft Office applications, Teams and SharePoint.
- Commitment to health and safety.
- PRIDE Certification (Professional Instructor in Driver Education).
- Valid Commercial Driver's License (Class B or C).
- Train-the-Trainer Certification and On-Board Safety and Emergency Procedure training.
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The Company
What We Do
Ontario Northland is a Crown agency of the Government of Ontario that provides safe, reliable, and efficient transportation services for passengers and goods in Northern Ontario, employing over 900 people in various roles.
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