Job Description:
Manager, Telecommunications
Office of Information Technology
The Telecommunications Manager is responsible for providing technical leadership, engineering expertise, and project and personnel management to support the University's telecommunications operations. This role involves managing telecommunications staff who handle service delivery, system management, and maintenance and installation tasks. The manager monitors personnel productivity and provides coaching on job performance and professional development as well as ensuring that the on-call rotation is properly staffed and process and procedures are followed during on-call incidentes. Additionally, the manager oversees projects and provides technical leadership for end-to-end telecommunications services, while also managing the financial aspects of the telecommunications department.
This position is responsible for maintaining radio communications contracts to support the radio infrastructure used by Public Safety and other campus groups. This includes tracking changes to FCC regulations and other factors that may impact radio communication. This position serves as a backup for the Manager of Technology Projects.
Qualifications:
Education and Experience
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Bachelor's degree preferred
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5-10 years of experience in the operation and maintenance of telephone systems, voice mail systems, and access/carrier systems
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Management experience required
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In-depth working knowledge of digital and VOIP voice communications networks preferred
Job Competencies
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Must have strong leadership qualities and the ability to interface with departments at the management/executive level.
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Experience negotiating contracts required.
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Experience managing budgets and forecasting required.
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Planning and managing all sizes of technology projects required.
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Experience with telecommunication billing systems.
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Experience in radio communications equipment support preferred.
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Visio and CAD experience preferred.
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Strong oral and written communication skills.
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Strong working knowledge of BICSI standards
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Demonstrates a willingness and ability to support a diverse and inclusive environment.
Successful completion of a criminal background check and education verification is required.
Benefits of Working at Brown:
Information on the Benefits of Working at Brown can be found here.
Recruiting Start Date:
2024-07-17
Job Posting Title:
Manager, Telecommunications
Department:
Office of Information Technology
Grade:
Grade 11
Worker Type:
Employee
Worker Sub-Type:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
37.5
Position Work Location:
Hybrid Eligible
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Still Have Questions?
If you have any questions you may contact [email protected].
EEO Statement:
Brown University is an E-Verify Employer.
As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.
Top Skills
What We Do
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Public Health, School of Engineering, and the School of Professional Studies.
With its talented and motivated student body and accomplished faculty, Brown is a leading research university that maintains a particular commitment to exceptional undergraduate instruction. Brown’s vibrant, diverse community consists of about 6,200 undergraduates, 2,000 graduate students, 490 medical school students, more than 5,000 summer, visiting, and online students, and over 700 faculty members.
Brown students come from all 50 states and more than 115 countries. Undergraduates pursue bachelor’s degrees in more than 70 concentrations, ranging from Egyptology to cognitive neuroscience. Anything’s possible at Brown—the university’s commitment to undergraduate freedom means students must take responsibility as architects of their courses of study.
Brown University has 51 doctoral programs and 28 master’s programs. The broad scope of options vary from interdisciplinary opportunities in molecular pharmacology and physiology to a master’s program in acting and directing through the Brown/Trinity Repertory Consortium.
Around the world, nearly 90,000 Brown alumni are - in the words of Brown’s charter - leading lives of “usefulness and reputation” in every imaginable field of endeavor. Through events around the globe, reunions on campus, career resources, a host of online connections, and other services, the Brown Alumni Association fosters and supports a vibrant alumni community, wherever its members may be
