Manager, Technology VMO - Hybrid

What you'll need to succeed as a Manager, Technology VMO at XPO

Minimum qualifications:

• Bachelor's degree or equivalent related work or military experience
• 5 years of industry experience in IT product and services procurement, sourcing and IT contract administration, preferably in large, multi-state, multi-national IT departments
• Knowledge of ITSM (IT Service Management) operations or service management processes
• Experience with contract administration, governance and customer relationship management

Preferred qualifications:

• Bachelor's degree in computer science or related technical area or equivalent combination of education and experience
• Master of Business Administration (MBA), Master of Science (MS) in Computer Science or related field preferred
• 3 to 5 years of experience negotiating medium to large IT product and services agreements
• Experience with negotiation and management of Cloud (IAAS, SAAS) agreements
• ITIL certification
• Working knowledge of transportation, logistics and supply chain management
• Proven track record of ability to drive and implement process improvements

About the Manager, Technology VMO job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 10 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you'll do on a typical day:

• Partner with stakeholders to conduct requests for proposals, requests for information and requests for quotes (all RFxs)
• Define deal optimization objectives, implement negotiation strategies and identify sourcing solutions that meet or exceed business objectives
• Prepare, review, execute and manage the process for approval of IT contracts, contract renewals, terminations and change orders
• Ensure financial processes are in place for processing of payments, invoices and work orders for VMO suppliers and contracts. Manage and resolve contract disputes in collaboration with appropriate teams
• Develop and maintain relevant financial, operational and service metrics for the VMO that demonstrate the goals and objectives of the department
• Participate in the establishment of ongoing governance of suppliers. Serve as a resource to stakeholders for contract management and administration
• Participate in the management of standard IT service delivery framework in collaboration with IT Service Management (ITSM)
• Develop and maintain VMO artifacts and participate in supplier reviews. Review SLA and other operational metrics

#LI-Hybrid

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.