What you'll need to succeed as a Manager, Technology VMO at XPO
Minimum qualifications:
- Bachelor's degree or equivalent related work or military experience
- 5 years of industry experience in IT product and services procurement, sourcing, and IT contract administration, preferably in large, multi-state, multi-national IT departments
- Knowledge of ITSM (IT Service Management) operations or service management processes
- Experience with contract administration, governance, and customer relationship management
Preferred qualifications:
- Bachelor's degree in computer science or related technical area or equivalent combination of education and experience
- Master's degree in business administration (MBA), MS in Computer Science or related field preferred
- 3 to 5 years experience negotiating medium to large IT product and services agreements
- Experience with negotiation and management of Cloud (IAAS, SAAS) agreements
- ITIL certification
- Working knowledge of transportation, logistics and supply chain management
- Proven track record of ability to drive and implement process improvements
About the Manager, Technology VMO job
Pay, benefits and more:
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 13 days of PTO over your first year
- 10 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan
What you'll do on a typical day:
- Partner with stakeholders to conduct requests for proposals, requests for information and requests for quotes (all RFxs)
- Define deal optimization objectives, implement negotiation strategies and identify sourcing solutions that meet or exceed business objectives
- Prepare, review, execute and manage the process for approval of IT contracts, contract renewals, terminations and change orders
- Ensure financial processes are in place for processing of payments, invoices and work orders for VMO suppliers and contracts. Manage and resolve contract disputes in collaboration with appropriate teams
- Develop and maintain relevant financial, operational and service metrics for the VMO that demonstrate the goals and objectives of the department
- Participate in the establishment of ongoing governance of suppliers. Serve as a resource to stakeholders for contract management and administration
- Participate in the management of standard IT service delivery framework in collaboration with IT Service Management (ITSM)
- Develop and maintain VMO artifacts and participate in supplier reviews. Review SLA and other operational metrics
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
What We Do
XPO is the transportation industry’s original disruptor. We’ve been investing in transportation automation and digitization for more than a decade, innovating how goods move through supply chains. Our tech-connected network of terminals and fleet is built to deliver freight with greater visibility, faster and more efficiently. Our technology provides real-time visibility into shipment status, streamlines tasks through automation and offers digital sourcing of capacity on demand.
We build all our software in-house, whereas most companies of our size or those in our industry rely on third-party solutions. We use a variety of programming frameworks paired with an expanding use of DevOps tools, while transforming and modernizing existing software from on-premises servers to the Google Cloud platform.
We’ve covered a lot of ground so far and we’re just getting started! We’ll continue to be the leader in tech innovation in transportation by leveraging machine learning and AI to drive optimization, developing fast and intuitive interfaces through agile methodology and setting up our own technology testing labs.
Why Work With Us
We’re a team of transportation and technology experts inspired by growing our industry and our careers. We want our team to feel empowered to push the boundaries of innovation every day so we can continue to transform the transportation and logistics industry and help our customers thrive in this rapidly changing environment.