About the job
Job Description
About Aligned Automation
At
Aligned Automation, we live by our "Better
Together" philosophy to build a better world. As a strategic service
provider to Fortune 500 companies, we help digitize enterprise operations and
drive impactful business strategies. Our purpose goes beyond projects—we strive
to deliver meaningful, sustainable change that shapes a more optimistic and
equitable future.
Our
culture is deeply rooted in our 4Cs—Care, Courage, Curiosity,
and Collaboration—ensuring that each employee is empowered to grow,
innovate, and thrive in an inclusive workplace.
We are seeking a high-performing Principal Consultant / Senior Business Analyst – Project Delivery Lead to drive AI/ML-led digital transformation initiatives for high-tech clients. This role sits at the intersection of business, data, and technology, and involves leading end-to-end delivery—from problem definition and hypothesis building to solution implementation and measurable business impact.
- Lead end-to-end delivery of AI/ML-driven transformation projects across business functions such as customer experience and service operations.
- Collaborate with stakeholders to gather and translate business requirements into structured, actionable solutions.
- Formulate hypotheses, identify relevant data, and design and execute experiments to validate assumptions.
- Analyze results and deliver data-driven insights and recommendations to stakeholders.
- Apply AI/ML and advanced analytics concepts to guide solution design, including exposure to Generative AI and emerging approaches.
- Partner with data science and engineering teams to operationalize models and translate outputs into business actions.
- Develop structured problem-solving frameworks and roadmaps to address complex challenges.
- Drive project planning, governance, risk management, and execution using agile methodologies.
- Ensure strong stakeholder alignment, communication, and adoption of solutions.
- Lead and mentor teams, ensuring clear requirement communication, effective task allocation, and timely delivery.
- 6–10 years of experience in consulting, business analysis, project delivery, analytics, or applied data science.
- Proven experience in AI/ML or data-driven transformation initiatives.
- Strong analytical thinking with a hypothesis-driven and structured problem-solving approach.
- Solid understanding of AI/ML concepts and their practical business applications.
- Ability to work across cross-functional teams and manage stakeholders effectively.
- Strong communication, storytelling, and leadership skills.
- Proven ability to drive execution and deliver outcomes in ambiguous environments.
- Exposure to domains such as customer experience, service operations, or supply chain (preferred).
- SQL for data extraction and manipulation
- Python for data analysis, experimentation, and prototyping
- Microsoft Excel & PowerPoint for analysis, modeling, and executive communication
- Experience with JIRA, Confluence, or similar project management and collaboration tools
- Awareness of modern AI/ML tools and platforms, including emerging areas such as Generative AI
- Strong business acumen with a data-driven mindset
- Ability to lead without authority and influence cross-functional teams
- Curiosity to explore and apply emerging technologies to real-world problems
- Ownership mindset with a focus on driving measurable impact
Skills Required
- 6-10 years experience in consulting, business analysis, project delivery, analytics, or applied data science
- Proven experience in AI/ML or data-driven transformation initiatives
- Solid understanding of AI/ML concepts and practical business applications
- Strong analytical thinking with a hypothesis-driven and structured problem-solving approach
- Ability to work across cross-functional teams and manage stakeholders effectively
- Strong communication, storytelling, and leadership skills
- Proven ability to drive execution and deliver outcomes in ambiguous environments
- Experience leading and mentoring teams
- Exposure to domains such as customer experience, service operations, or supply chain
- SQL for data extraction and manipulation
- Python for data analysis, experimentation, and prototyping
- Microsoft Excel and PowerPoint for analysis, modeling, and executive communication
- Experience with JIRA and Confluence or similar project management and collaboration tools
- Awareness of modern AI/ML tools and platforms, including Generative AI
What We Do
Technology, society, economy, policy – all moving at breakneck speed in our 21st century world. You’re feeling the pressure to quickly implement new business models, find new value, make split-second informed decisions and keep one step ahead of customers. How? The answer lies in the ability to make quick, accurate and sustainable business decisions. We believe digital offers a way of doing things better – but the journey to transformation doesn’t have to be painful. At Aligned Automation, we work hard to digitally enable your business strategy – connecting processes, technologies and people to unlock value and drive critical business outcomes.
