Manager - Technical Sales Support

Posted 24 Days Ago
Be an Early Applicant
Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Drive Biopharma sales growth as a technical product specialist: develop territory strategy, perform demos and feasibility tests, generate leads, support key accounts, collaborate with sales/service/supply chain, and provide market intelligence for CDMO and biopharma customers.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Join our team at Thermo Fisher Scientific as a Product Specialist III, where you'll contribute to revenue growth and customer success through technical sales expertise. You'll represent our portfolio of scientific instruments and solutions, working closely with customers to understand their needs and deliver effective solutions that enable them to make the world healthier, cleaner, and safer. As a technical advisor, you'll develop and maintain strong relationships with key accounts while providing technical expertise across the sales cycle. You'll collaborate with cross-functional teams including sales, marketing, and technical support to implement sales strategies and deliver exceptional customer experiences.

This position is responsible for achieving or exceeding the sales target for Biopharma market through excellent technical selling and market development and leadership skills.

  • Develop and implement a strategic territory plan to include the methodology needed to achieve sales growth including lead generation, cultivating, customer support, and penetration activities for entire south region with focus on CDMO and Biopharma market.
  • Coordinate all sales and related activities within defined accounts in the territory including, lead generation and follow-up, cold calling, organizing and communicating technical seminars, demos, application feasibility tests, and customer support and training.
  • Meet or exceed sales objectives while operating within expense budgets and control costs.
  • Manage many different stakeholders, including pharma and applied sales team, service and supply chain.
  • Perform demonstrations to drive new and repeat sales as defined in the Strategic Territory Plan, and on an as needed basis.

Qualifications:

A degree in Biochemistry, Chemistry or similar, a post graduate degree is a clear advantage.

At least 8-10 years UPLC-MSMS experience, although the more experience the better.

Competencies that we value in the team;

Triple quad and HRMS experience. Independence in managing workload. Responsiveness to customers Problem solving (analytical thinking, mental flexibility) Customer centric attitude technical aptitude. The ideal candidate would have both and applications and Instrument troubleshoot background or application background who can better understand the customer issues/ challenges. Candidate will be given preference who is familiar with many of the analytical methods in use in these labs currently and be able to work completely independently. As a technical specialist level position we would expect the candidate to have a firm grasp of their local market situation and a strategic plan for how best to use their technical skill set to further gain in market share, in addition to a high level of technical competency. Provide market intelligence and updates on ongoing trends in the defined vertical segment.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

At Thermo Fisher Scientific, each one of our +120,000 extraordinary minds have a unique story to tell. 

ThermoFisher is committed to crafting a diverse work environment that values and respects individuals from all backgrounds.

ThermoFisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

evidence and rationale.

Skills Required

  • Degree in Biochemistry, Chemistry, or similar
  • Post-graduate degree
  • At least 8-10 years UPLC-MS/MS experience
  • Experience with triple quadrupole (triple quad) instruments
  • Experience with high-resolution mass spectrometry (HRMS)
  • Ability to work independently and manage workload
  • Customer responsiveness and customer-centric attitude
  • Strong problem solving and analytical thinking
  • Technical aptitude and applications background
  • Applications and instrument troubleshooting experience
  • Familiarity with current analytical methods used in biopharma labs
  • Strategic territory planning and market understanding

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

Thermo Fisher Scientific Insights

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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