Manager, Technical Product Owner

ABOUT US
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

ABOUT THE ROLE

We are looking for an agile product owner to partner with our Enterprise business and technology teams through its exciting next growth phase. The Manager, Technical Product Owner role will be charged with leading specific agile squads with a strong partnership with the current Technical Product Owners, Product Design, Application Development teams, internal Business Partner Management, and PMO functions. You will bring a track record of success in building and delivering products that customers love. This role will be empowered to drive personal and commercial product growth by assisting in building a 21st-century digital brokerage with a passionate focus on providing protective solutions for both consumers and business.

In this role, you are passionate about our mission to enable acquisition, service, and advice however customers prefer and help maximum capacity for growth across all HUB distribution channels.

You will thrive in our fast-paced environment, be an expert collaborator, and a master of enabling employees to have autonomy and impact.

In This Role, You’ll Get To

• Collaborate with the Specialty Program Group businesses, product teams, internal development teams, and our Agile sprint teams to translate business roadmaps and capabilities into tangible technical implementations
• Serve as the product evangelist and subject matter expert to the technical/developer community within a specific agile sprint squad
• Drive communication and vision between the business, development, platform, data, and operations teams
• Uncover and understand customer needs and translate them into requirements for future sprints
• Iterate on the existing effectiveness of the organization, making the hard decisions to enable our team to capitalize on opportunities to impact our customer experience positively
• Understand upcoming technology trends and how they impact the Special Program Group roadmaps
• Follow competitors and conduct capability analysis regularly
• Assess and address technical risks related to the digital platform
• Facilitate the creation and maintenance of proper technical product requirements and documentation

We Are Looking for Someone Who Has the Following Competencies

• Strong vision and background in digital technical product capability and market insights in the B2C and B2B2C space

• Ability to harness cross-industry knowledge of leading-edge technical product capabilities and translate that into the vision for the team
• Strong inter-team collaboration between various technical, business, marketing, and IT teams
• Ability to operate and lead technical product vision in a dedicated Agile sprint process and squad
• Ability to drive continued innovation in thinking, requirements, and delivered capabilities
• An inspirational, collaborative mindset with demonstrated success in building products that customers love
• A track record of product-driven growth fueled by a great end to end customer experience
• Ability to set product and technology vision for the squad and own the outcome
• Create inclusive team environments that foster trust and a sense of empowerment

Department: CTO Organization

Required Experience: At least 10 years of technical and/or product development with minimum 3-5 years in a software Product Owner role (or a product manager or technical manager with hands on experience managing backlogs and collaborating with developers).

• Experience building and managing high engagement digital consumer products and features on a flexible, services-based platform is a plus (i.e. mobile, API’s, cloud, etc).
• Managed product backlog and story refinement meetings
• Prioritized the implementation of new features to maximize business value and set specific release timelines
• Experienced with development and project management tools like Jira and Confluence
• Ability to build relationship with external customers and users to determine requirements and priorities and validate output of development team sprints
• Attention to detail and deadline-focused
• Familiarity with mobile, React, Python is a plus
• Strong user and stakeholder focus, excellent problem solving and analytical skills
• Excellent communicator, comfortable having product and technical discussions with both internal and external developers and UX teams
• Experience in team environments, working in Agile teams of developers, quality engineers and project managers
• Ability to facilitate communication between technical and non-technical stakeholders

Required Travel: Up to 15% as needed

Required Education: Bachelors degree or equivalent work experience

Although Chicago hybrid is preferred, candidates in the US will be considered.

JOIN OUR TEAM
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.

Department Information Technology

Required Experience: 7-10 years of relevant experienceRequired Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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