Manager, Talent Acquisition - Volume Hiring (Clark)

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Clark Aero Club, Angeles, Pampanga, Central Luzon, PHL
In-Office
Senior level
Artificial Intelligence • Analytics
The Role
Lead and manage a volume recruiting team to achieve 100% fill rates and on-time hiring. Oversee recruiter productivity, ensure compliance with background checks and pre-employment processes, partner with internal and external stakeholders, improve process efficiencies, and coordinate with HR, procurement, and vendors to deliver hiring needs onsite in Clark.
Summary Generated by Built In
Company Description

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
 

Sutherland
Digital Outcomes.

Job Description

*For Pooling Purposes*

Managers in this role get to:

  • Set the path to success:  Spearhead the direction for recruiting and hiring efforts to ensure a positive and smooth experience for candidates and or new hires.
  • Drive productivity of Recruiters and ensure 100% fill rate and on time hiring for all requirements.
  • Strengthen relationships: Partner with different internal and external stakeholders to deliver the right candidate flow and quality, work on improving process efficiencies, to ultimately create value for the business as an enabling team.
  • Support the team: Ensure 100% compliance for the completion of background checks and other pre-employment requirements. Ensure compliance to internal and external processes.
  • Collaborate with internal and external partners such as service delivery, procurement, HR, and vendors on project and initiatives related to delivering on hiring needs.

Qualifications

Our most successful candidates will have:

  • At least 3 to 5 years recruitment leadership experience.
  • At least 5 years volume recruitment experience, preferably in a BPO setting. 
  • Proficiency to efficiently manage time and keep track of multiple schedules, meetings and initiatives
  • Ability to be pro-active in developing trust and professional rapport with employees and team members work as a team-player
  • Strong verbal and written communication skills be able to communicate in a clear, constructive and professional manner
  • Excellent verbal and written communication skills

Additional Information

Interested candidates must be willing to work onsite in Clark, Pampanga.

Skills Required

  • At least 3 to 5 years recruitment leadership experience
  • At least 5 years volume recruitment experience
  • Experience in a BPO setting
  • Proficiency managing time, schedules, meetings, and multiple initiatives
  • Ability to develop trust and professional rapport; team-player
  • Strong verbal and written communication skills
  • Willingness to work onsite in Clark, Pampanga

Sutherland Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.

  • Flexible Benefits Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
  • Leave & Time Off Breadth Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
  • Strong & Reliable Incentives Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.

Sutherland Insights

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The Company
HQ: Pittsford, NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman

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