Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.
*For Pooling Purposes*
Associate Managers in this role get to:
- Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.
- Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and/or new hires.
- Strengthen relationships: Establish and maintain communication with team members; understand needs, resolve issues, and meet expectations.
- Drive Sutherland forward: Make recommendations to enhance processes and boost ease and efficiency.
- Keep Sutherland grounded: Support, create, and oversee proper documentation of processes and/or employees and ensure adherence to policies and guidelines.
- Take the lead: Provide strategic input on best sourcing channels and serve as a primary source of staffing and recruitment strategy advice, consultation, and education.
Our most successful candidates will have:
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.
- Reliability in following through with commitments and responsibilities.
- Ability to work in a fast-paced environment.
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
- Proficiency to work in MS Office.
- Minimum of 5 years' experience in the Talent Acquisition and 2 years supervisory role.
- 3 years BPO recruitment experience (volume recruitment)
- also open for profiles without BPO experience but must have relevant experience in volume recruitment
Internal Qualifications:
- Must have FY25 PDP score of Exceeds Expectations (4) or Outstanding (5)
- Tenure of at least 18 months
- No Active DA
- willing to work onsite in Clark
Skills Required
- Strong verbal and written communication skills
- Reliability in following through with commitments and responsibilities
- Ability to work in a fast-paced environment
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
- Proficiency to work in MS Office
- Minimum of 5 years' experience in Talent Acquisition and 2 years supervisory role
- 3 years BPO recruitment experience (volume recruitment) or equivalent volume recruitment experience
- FY25 PDP score of Exceeds Expectations (4) or Outstanding (5)
- Tenure of at least 18 months
- No Active DA
- Willing to work onsite in Clark
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
