Service Center
CSCS TXCategory Strategy & Planning
· Develop and execute category management plans for assigned collision purchasing categories, aligned with Caliber's business objectives, procurement roadmap, and annual savings targets.
· Analyze spend, market conditions, supplier capabilities, and industry trends to identify sourcing, cost optimization, and standardization opportunities.
· Research new and existing products and services to secure best-in-class value.
· Conduct financial and reputational research on suppliers to serve as the subject matter expert on what is available and achievable.
· Develop best-practice sourcing models for supply chain partners, including distributors and manufacturers.
Strategic Sourcing & Negotiation
· Lead RFIs, RFPs, and RFQs from supplier evaluation through negotiation, contracting, and implementation.
· Negotiate pricing, commercial terms, service levels, rebates, allowances, and value-added programs.
· Partner with Legal and Finance to structure, negotiate, and finalize supplier agreements.
· Standardize purchasing policies and program requirements across the organization.
Supplier Performance & Compliance
· Establish and enforce supplier SLAs, KPIs, and scorecards tied to operational requirements.
· Lead performance reviews and executive business reviews with strategic suppliers.
· Drive corrective action plans and track them through resolution.
· Manage vendor and item compliance reporting covering service, quality, deviated pricing, and the collection of rebates and allowances.
· Execute disciplined price audits to confirm contracted deviated prices are invoiced accurately through distribution networks.
· Identify and mitigate supplier risks, including financial health, concentration, and business continuity.
Spend Management & Analytics
· Use spend management and performance data to drive savings, cost avoidance, and value across the distribution system.
· Report category performance, savings, risks, and recommendations to senior leadership.
Team Leadership & Program Management
· Manage, coach, and develop Supply Chain Specialists, setting clear priorities, accountabilities, and performance expectations.
· Lead program management and cross-functional initiatives, including product evaluations and sustainability goals.
Collaboration & Business Partnership
· Partner with internal and external stakeholders to develop strategies that meet Caliber's operational, quality, and financial standards.
· Influence Operations, Finance, and supplier leadership to align requirements, sourcing priorities, and implementation plans.
· Other duties as assigned.
Education & Experience
· Bachelor's degree in Business, Supply Chain, or a related field, or an equivalent combination of education, training, and experience.
· 8+ years of progressive procurement experience, including negotiation and RFP management.
· Demonstrated experience managing supplier performance against SLAs and corrective actions.
· Strong knowledge of industry operating costs, procurement methods, and pricing practices.
· Proficiency with analytical tools, including Excel and Power BI.
· Exceptional written and verbal communication, presentation, and influencing skills.
· Structured, fact-based decision making with an appropriate sense of urgency and a customer-first perspective.
· Ability to work independently with minimal supervision while collaborating as a team player.
· Preferred: people leadership experience; collision repair, automotive parts, or distribution experience; price audit, rebate administration, and contract compliance experience.
Success Measures
· Achievement of annual savings and cost avoidance targets.
· Supplier SLA and compliance performance.
· Price audit accuracy and rebate and allowance recovery.
· Team development and engagement.
· Stakeholder satisfaction with supply continuity and service.
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
Skills Required
- Bachelor’s degree in Business, Supply Chain, or a related field, or equivalent education, training, and experience
- 8+ years of progressive procurement experience, including negotiation and RFP management
- Experience managing supplier performance against SLAs and corrective actions
- Strong knowledge of industry operating costs, procurement methods, and pricing practices
- Proficiency with Excel and Power BI
- Exceptional written and verbal communication, presentation, and influencing skills
- Structured, fact-based decision-making and ability to work independently while collaborating effectively
- People leadership experience
- Collision repair, automotive parts, or distribution experience
- Price audit, rebate administration, and contract compliance experience
- Eligibility to work in the United States without restrictions
Caliber Collision Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Caliber Collision and has not been reviewed or approved by Caliber Collision.
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Healthcare Strength — Day-one eligibility for medical, dental, and vision is broadly highlighted, alongside company-paid life, AD&D, and disability insurance. Supplemental options such as FSA and accident/critical-illness coverage expand the offering.
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Retirement Support — A 401(k) with company match is a consistent feature, with some materials noting automatic enrollment. This provides structured support for long-term savings from the start.
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Leave & Time Off Breadth — Paid holidays and PTO are offered from day one or begin accruing immediately for full-time teammates. Immediate access to time off is presented as part of the standard package.
Caliber Collision Insights
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future. With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry. Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program. At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact. Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
