Manager Success Partner

Posted 2 Hours Ago
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Hyderabad, Telangana, IND
In-Office
Senior level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
DigitalOcean is the Inference Cloud built for production AI.
The Role
Serve as a strategic HR business partner to front-line and mid-level managers: coach difficult conversations, resolve complex employee relations, drive data-informed people decisions using Workday, enforce data hygiene, execute people cycles (performance, comp, surveys), translate engagement data into action, and leverage AI and digital tools to automate administrative tasks.
Summary Generated by Built In

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here.  We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. 

We want people who are passionate about facilitating connections and helping people find the career opportunities of their dreams.

At DigitalOcean, we simplify the cloud so builders can change the world. To do that, we need managers who are empowered, informed, and human-centric. This isn't a "behind-the-scenes" HR role. We are looking for a Manager Success Partner who acts as the expert at the elbow—a thinking partner who doesn't just process people's problems but anticipates them. If you are someone who loves to dive into the "people cost" of business decisions, uses AI to automate the mundane, and builds the kind of credibility where you are the first call a manager makes, this is your next career chapter.

We are looking for a Manager Success Partner to be the go-to thinking partner for front-line and mid-level managers. Reporting to the Director, People Business Partners, you will bridge the gap between business strategy and daily team dynamics. You will be responsible for building a deep understanding of our business model to ensure our people strategy drives actual growth.

What You’ll Do
  • Act as the "Expert at the Elbow" for managers, coaching them through difficult conversations and team dynamics so they show up better for their teams every day. Help empower mid-level managers to make high-quality, consistent people decisions, thereby protecting the company’s culture and legal standing.
  • Handle "Complex Execution." These are tasks that require judgment and coaching, business understanding, contextual knowledge and experience, not just following a checklist.
  • Drive Data-Informed Decisions by using HRIS (Workday) to surface trends in turnover and headcount, asking the "right" questions about the numbers rather than just passing them along.
  • Enforce Data Hygiene as a non-negotiable to maintain a single source of truth, guiding managers to self-service tools and chatbots to ensure reliable, instant, and automated insights.
  • Translate Engagement Data into Action by partnering with managers to make sense of team feedback and turning it into a living roadmap rather than just a static slide.
  • Resolve Complex Employee Relations (ER) situations with consistency and care, building long-term credibility as a confidant who helps managers prepare for hard situations before they happen.
  • Own the Execution of People Cycles (Performance, Comp, Surveys) with obsessive follow-through, keeping stakeholders informed and FAQs ready before they are even asked.
  • Leverage AI and Digital Tools to reduce time spent on administrative drafting and scheduling, intentionally shifting your energy toward high-impact manager conversations.
What You’ll Add
  • Technical Breadth: 5+ years of HR experience with a focus on business partnership. You are a Workday power-user who is comfortable with descriptive data reporting and has a growing appetite for using AI to streamline HR workflows.
  • Business Acumen: A working knowledge of SaaS business models and what drives growth; you understand how "people costs" impact the bottom line.
  • The "Human" Element: You are a Credibility Builder. You possess the emotional intelligence to flag early warning signs in talent reviews and the courage to escalate concerns upward when something doesn't look right.
  • Growth Mindset: You treat delivery quality as a reflection of your personal credibility and are always looking for ways to "leave the process better than you found it."
  • Why You’ll Like Working for DigitalOcean
    We value development: Access to LinkedIn Learning’s 10,000+ courses and reimbursement for relevant conferences and certifications.
  • We care about your well-being: Hybrid flexibility in our Bengaluru hub, competitive health insurance, and resources to support your mental and physical health.
  • We reward performance: Competitive salary, equity grants (RSUs), and a performance-based bonus.
  • We are AI-Forward: We encourage our People Team to experiment with AI to automate administrative tasks, allowing you to focus on the human side of HR.

*This job is located in Hyderabad, India

JR: 2026-7746

#LI-Hybrid

Why You’ll Like Working for DigitalOcean
  • We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
  • We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
  • We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
  • We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
  • DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.

Skills Required

  • 5+ years of HR experience with focus on business partnership
  • Workday power-user / HRIS expertise
  • Experience with descriptive data reporting and surfacing trends from HRIS
  • Experience resolving complex employee relations (ER) situations
  • Experience owning people cycles (performance, compensation, engagement surveys)
  • Working knowledge of SaaS business models and people-cost impacts
  • Emotional intelligence and credibility-building skills with managers
  • Familiarity or appetite for using AI and digital tools to automate HR workflows

What the Team is Saying

DigitalOcean Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as market‑leading across medical, dental, vision, and mental‑health, with company‑paid life and income‑protection. This positions core healthcare and protection benefits as a standout element of the package.
  • Parental & Family Support Parental leave is characterized as above‑average, frequently highlighted alongside a phased return‑to‑work program. This indicates strong support for new parents beyond baseline policies.
  • Equity Value & Accessibility The package includes recurring equity grants and access to an Employee Stock Purchase Plan. This provides meaningful ownership opportunities alongside cash compensation.

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The Company
HQ: Broomfield, CO
1,400 Employees
Year Founded: 2012

What We Do

DigitalOcean is the Inference Cloud — a full-stack, production-ready cloud platform built to run AI applications with predictable performance, sustainable economics, and radically simpler operations at scale. We are built for teams turning AI into real products — not just training models. Our advantage is not fewer features, but fewer failure modes when operating AI at scale — combining minimal operational overhead, predictable cost efficiency, and a full-stack cloud that works as a system. Hyperscalers are broad by design. Neoclouds are infrastructure-first. DigitalOcean is inference-first — with a real cloud underneath. It combines inference-optimized compute, managed inference software, and integrated cloud capabilities that reduce operational burden for teams running real workloads. Inference is the foundation—not the boundary. Everything else builds on top of it.

Why Work With Us

At DO, we do career-defining work. We innovate with AI and build cutting-edge tech. Our rewards to match that intensity - to motivate you, recognize your impact, and give you what you need to thrive. If you have a growth mindset, like to think big and bold, and are energized by the fast-paced environment, you'll find your place here.

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DigitalOcean Offices

Remote Workspace

Employees work remotely.

We commit to both remote work and in-person collaboration. These ways of working are dependent on specific roles and are mutually agreed upon by employees. In the US, we are mainly remote. In our APAC locations, we have a hybrid in-office approach.

Typical time on-site:
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HQBroomfield, CO
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Seattle, WA
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Hyderabad, Telangana
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