Manager of Strategic Operations

Posted 2 Days Ago
Be an Early Applicant
New York, NY
3-5 Years Experience
Healthtech • Pharmaceutical
The Role
The Manager of Strategic Operations will work with the Executive Leadership Team on key business initiatives, supporting operational improvements and business development. This role requires analytical skills to manage cross-functional projects, build financial models, and assist in decision-making processes while collaborating with various teams to drive growth opportunities.
Summary Generated by Built In

At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a ‘Great Place to Work’ four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.

Improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.


*Candidate must reside in New York City Metro*

Consulting, Investment Banking or Private Equity experience highly preferred

Job Purpose:

In 2017, Shields created the Strategic Operations team to work directly with Executive Leadership team on cross functional projects including operational improvement initiatives, business development opportunities and new business innovation ideas. The team serves as a cross-functional introduction to the Company and provides opportunities to gain access to the core executive team and making a lasting impact on the Company. Members of the Strategic Operations team have the opportunity to experience every aspect of the Company before finding a functional leadership role or leading a new growth initiatives. 

This will be a very hands-on and analytical role. Strategic Operations professionals will be expected to manage cross-functional projects through completion and support the initiatives with data-driven insights. The ideal candidate will be a great communicator with outstanding interpersonal skills, highly resourceful, strong analytical skills and possess the ability to work comfortably inside a highly entrepreneurial environment that is very results-oriented. 

Job Duties:

  • Work directly with the Executive Leadership Team to execute on key business priorities & corporate strategies
    • Assist in facilitating effective decision-making through analysis and execution of strategic projects
    • Support the execution of operational and strategic initiatives
    • Assess inquiries directed to the C-Suite, determine the proper course of action and delegate to the appropriate individual
    • Organize and prioritize critical issues and required information for the C-Suite to facilitate efficient decision making
  • Work directly with the Regional Operations teams to identify and execute on site-level growth initiatives
    • Develop detailed financial models for existing partners and new business opportunities
    • Facilitate partner facing discussions & collaboration
  • Manage cross-functional growth and optimization projects
  • Act as key member of the in-house strategy team to drive existing client growth and new business opportunities
  • Proactively pursue ancillary business and growth opportunities

Education/Experience

  • Bachelor’s Degree
  • Entrepreneurial attitude - willingness to roll up his/her sleeves and work alongside staff to make things happen quickly.
  • Must be highly motivated, results-driven professional who can thrive in a team-oriented environment
  • Experience in summarizing and presenting Company results in formal Management or Board of Director settings, preferably in investment banking, private equity or venture-backed environments
  • Strong Excel and PowerPoint skills, including financial modeling and data visualization
  • Analytically oriented; makes and defends decisions based on hard data
  • Hard worker and self-starter who is able to work independently, with limited oversight from managers
  • Effective at multi-tasking; someone who enjoys and thrives wearing multiple hats at once
  • Outstanding written and verbal communication skills
  • Enthusiastic and service-oriented
  • Strategic Operations professionals will likely travel 25% of their time, meeting with customers, site leaders, operational employees, pharmacists and clinical staff

Job Salary: 

Range between $130,000 to $135,000.

*In addition to offering annual bonus potential up to 25%, salary determinations at the time of offer may vary based on multiple differentials including but not limited to:

  • Specialized Skills
  • Training
  • Experience
  • Education

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Company
HQ: Stoughton, Massachusetts
1,241 Employees
On-site Workplace
Year Founded: 2012

What We Do

At Shields, improving lives and elevating performance are at
the heart of everything we do. That’s why more health system
leaders trust Shields to elevate access, outcomes and growth
within specialty pharmacy — delivering value throughout the
entire health system. Transform your specialty pharmacy into a
powerful growth engine and elevate performance where it
matters most with Shields — the premier specialty pharmacy
accelerator in the country

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