The Crown Is Yours
We're searching for a Manager, Sportsbook Operations to join our Online Sportsbook (OSB) team. In this role, you will define and deliver sportsbook strategic initiatives. You will manage the execution and pulse reporting on our overall business performance related to business and industry growth, internal and external metrics, competitive activity, regulatory operations, and more.
What you'll do as a Manager, Sportsbook Operations
- Define overall promotional strategy for your sport(s) as part of over-arching national sportsbook reinvestment plans.
- Daily performance management and accountability for your sport(s).
- Responsible for prioritization of on-site content across promotions, markets, and campaigns.
- Identify opportunities for investment incrementality and optimization and monitor competitive activity in your sport(s).
- Support relevant stakeholders in major sport-specific event planning (NFL season launch, Super Bowl etc.)
- Partner with analytics on performance recaps of promotions/activity within your sport(s) and execute sport-specific investment strategy in conjunction with Marketing, CRM, and Promotions.
- Support and collaborate with other parts of the business such as operations, VIP, marketing, and finance.
- Act as an escalation point for simple queries that are unable to be resolved by junior team members.
What you'll bring
- 3+ years of Sportsbook experience or experience in a similar industry.
- Previous experience leading a fast-paced, high-performing team.
- Customer-focused view and a strong understanding of what the high-value Sportsbook customer wants.
- Ability to successfully manage customer relationships.
- Data-driven and strategic mindset with a deep understanding of the Sportsbook industry.
- Preferably a Bachelor's degree in a related field.
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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
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DraftKings Compensation & Benefits Highlights
What are DraftKings's perks and benefits like?
DraftKings offers a comprehensive benefits package designed to support employees’ health, financial wellbeing, and work-life balance. This includes medical, dental, and vision coverage, along with mental health resources, wellness programs, and flexible paid time off. Employees also receive family support benefits, including 14 weeks of 100% paid parental leave for all global team members, as well as fertility, adoption, and childcare support.
Financial benefits include a 401(k) with company match, equity opportunities, and professional development support.
In addition, DraftKings provides workplace perks such as free meals and snacks, commuter benefits, and a collaborative, fast-paced culture with hybrid or remote flexibility depending on the role.
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What We Do
It's simple, at DraftKings, we believe life is more fun when you're in on the action. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best, most trusted, and most customer-centric destination for our players. We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Why Work With Us
Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers. Ready to own what’s next?
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our flexible hybrid policy empowers team members to work where they’re most productive—whether at home or in our collaborative offices. We trust our teams to choose what works best for them to thrive and innovate.
