With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
Remote is scaling Solutions Consulting to win more complex, multi-product platform deals.
As Manager, Solutions Consulting (AMER), you lead a team of Solutions Consultants (SCs) and partner closely with Sales and Product to improve deal outcomes through strong discovery, value articulation, technical scoping, and clean handoffs. You set clear standards, coach to consistent behaviors, and run an inspection cadence that turns our best practices into repeatable execution.
You’ll shape and build an AI-forward, learning-oriented team that continuously improves how we discover, scope, and communicate value.
You’ll also turn frontline deal insights into structured product signal—clear, consistent, and actionable—so Product and GTM teams can address the highest-impact gaps and friction.
What success looks like (first 6–12 months)- Improve deal execution quality and predictability by coaching to SC excellence on deal inputs (qualification, discovery, scoping, risks, executive narrative).
- Increase team impact on outcomes such as win rate on priority deals, sales cycle efficiency, and customer confidence at handoff.
- Protect SC time for high-impact work by applying engagement standards and reducing low-value operational drag.
- Contribute to a consistent product-feedback loop from deal cycles: recurring friction points, objection patterns, gaps, and win/loss insights packaged into clear, actionable inputs for Sales, Product, RevOps, and Enablement.
- We operate as a high-trust, highly collaborative team: strong team-selling relationships, peer review and coverage, and shared ownership of outcomes.
- We’re learning-focused: we inspect what works, document it, teach it, and iterate (no heroics, no lone-wolfing).
- We expect managers to coach actively—clear feedback, skill building, and consistent standards.
- Proven experience leading, coaching, and developing a solutions consulting team in a high-growth, fast-paced SaaS environment. Familiarity with HR and Payroll domain is a strong plus.
- Demonstrated ability to improve revenue outcomes through better pre-sales execution (e.g., win rate, deal velocity, multi-product attach, enterprise outcomes).
- Strong consultative selling skill set, with the ability to coach others on discovery, value articulation, and executive-level communication.
- Demonstrated ability to use AI tooling to improve team throughput and quality, while managing risk and driving adoption through coaching and standards.
- Strong judgment and prioritisation: you can direct team effort to the opportunities and activities that drive the highest impact.
- Data-driven and operationally rigorous: you can define standards, measure adoption, and run a consistent coaching and inspection cadence.
- Strong cross-functional influence with Sales, Product, Enablement, RevOps, and Customer Experience.
- Excellent written and verbal communication in English.
- 8+ years of experience in solutions consulting, pre-sales, consulting, or related roles (SaaS preferred).
- Experience working remotely is a plus.
1) Team leadership and development
- Lead, coach, and manage a team of Solutions Consultants to deliver consistent, high-quality consultative pre-sales.
- Build a high-performance culture with clear expectations, timely feedback, and strong career development.
- Identify skills gaps and deliver development plans across consultative behaviors, product mastery, and execution discipline.
- Conduct performance evaluations and manage performance with clarity and care.
2) Coaching, standards, and inspection cadence
- Run a weekly deal inspection rhythm focused on the SC inputs that drive outcomes: qualification, discovery quality, scoping, risks, and executive narrative.
- Coach SCs to consistently:
- Deliver quantified value (cost of inaction and business outcomes), not product-first demos.
- Tailor narratives by persona and decision criteria.
- Guide the process to next steps with clear scoping and momentum.
- Use evidence (call notes, recordings, deal artifacts) to give objective coaching and drive consistent improvement.
3) Drive quality of sale (in partnership with Sales)
- Partner with AEs and Sales leadership to shape winning strategies on priority opportunities.
- Remove blockers that prevent effective SC engagement and customer progress.
- Ensure customer-facing content (workshops, demos, exec readouts) is compelling, tailored, and aligned to Remote’s narrative.
- Improve handoff quality by enforcing documentation standards and clear scope boundaries.
4) Operational excellence and leverage
- Set and enforce engagement standards to protect capacity for high-impact, complex work.
- Build and scale repeatable playbooks and assets that reduce reinvention and increase consistency.
- Monitor workload and reroute requests when needed to maintain service levels and focus.
- Use AI tools and lightweight automation to reduce operational drag (e.g., drafting exec narratives, standardizing discovery outputs, accelerating internal enablement) while maintaining quality and customer trust.
5) Cross-functional influence and feedback loops
- Build strong partnerships with Product, Marketing, Enablement, RevOps, and Customer Experience to improve alignment and impact.
- Package recurring deal insights (wins/losses, objections, gaps, friction points) into actionable inputs for cross-functional partners.
- Contribute to product feedback review cadences with clear inputs (patterns, severity, segment impact, and revenue at risk).
- You'll report to: Director, Solutions Consulting
- Team: Sales, Solutions Consulting
- Location: Anywhere in AMER timezone
- Start date: As soon as possible
- Interview with recruiter
- Interview with future manager
- Interview with peer
- Panel
- Bar Raiser Interview
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.
Please note we accept applications on an ongoing basis.
What We Do
Talent is everywhere. Opportunity is not. Remote's mission is to create opportunity everywhere, empowering employers to find and hire the best talent, and enabling individuals to build financial and personal freedom. Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote delivers enterprise-grade compliance, intuitive design, and dedicated local expertise. With one platform for every contract, payslip, and regulation, Remote helps you grow without borders through our comprehensive set of core solutions including, HRIS, payroll, international employment, contractor management, and more.
