Manager, Software Engineering

Do work that matters.  

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating the timely communications when an emergency threatens personal safety and business continuity. 

Our values which reflect our view on what’s important and what’s right include: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.   

AlertMedia is looking for a Manager, Software Engineering to lead our third-party integrations team and serve as the Site Manager for our new office in Mexico City. This dual role requires a combination of technical expertise, leadership skills, and operational management to establish our presence in Mexico. The ideal candidate will be passionate about software development, possess strong project management skills, and be capable of fostering a collaborative and productive work environment. Strong technical abilities are vital for success, and you must have a passion for innovative software development with a willingness to roll up your sleeves to collaborate with other Engineering teams. 

 Who you are: 

You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You have a strong technical background, with hands-on experience in software development and a deep understanding of API integrations and cloud services. Ideally, you have Python and AWS experience, but more importantly, you care about the quality of your work, the impactful product you help build, and the team you help build it with. You have a deep understanding of the business and cultural environment in Mexico City, and you are excited about establishing our presence there. 

Who we are:  

AlertMedia has disrupted the mass notification industry and become its technology leader, now serving some of the largest and most respected companies in the world. Our emergency communication software and monitoring services enable organizations to keep their people safe, informed, and connected. Customers in telecom, healthcare, transportation, energy, manufacturing, government and education are using the AlertMedia platform for emergency communication, regular business communication, and operational activities such as scheduling, dispatching, and other logistics. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information please visit www.alertmedia.com. 

What you will do:

• Become an expert in the AlertMedia platform and tools, and its uses for our customers 
• Oversee the design, development, and deployment of third-party integrations, primarily with Travel Management Systems 
• Manage the professional development and technical direction for a team of engineers 
• Work closely with cross-functional teams, including product management and customer support, to deliver and support seamless integrations
• Engage in active coding and technical problem-solving in Python, Django, Next.js, React, Node and other web technologies to ensure high-quality integrations
• Work in an Agile based environment using tools like Git, JIRA, Jenkins, and Slack
• Use strong verbal and written communication skills in collaboration with other teams across the organization
• Lead the setup and operational management of the Mexico City office, including infrastructure, facilities, and administrative processes
• Serve as the primary point of contact for the Mexico City office, ensuring alignment with the company’s overall goals and policies
• Ensure the office operates smoothly and efficiently, addressing any issues that arise promptly
• Contribute to AlertMedia’s culture, values and vision for the future 

What you bring to the role: 

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred
• Experience leading and managing a team of engineers  
• 5+ years of experience building scalable applications with modern frameworks, such as React, Django, and Node, including experience with third-party integrations
• Experience with Amazon AWS  
• Strong organizational skills and ability to manage working on multiple projects in parallel
• Experience managing a remote office
• The ability and desire to work in a fast-paced challenging environment
• English proficiency both oral and written is required
• This is a hybrid position (2-3 days a week) in our prime offices in the Reforma area of Mexico City where you’ll get to collaborate with our engineering team 

Why you’ll love working at AlertMedia:

• Competitive base salary + Company-wide bonus program
• Health benefits - Medical, Dental, and Vision are 100% paid for employees
• Amazing rewards and incentives – we love celebrating each other 
• A Best Places to Work company 8 years in a row and numerous other awards
• Ongoing career development opportunities through our Learning & Development team

About AlertMedia:

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, In-N-Out, and Walmart—in more than 130 countries. 

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com. 

Come join us in our mission to save lives and minimize loss through effective communication. 

AlertMedia does not currently sponsor applicants for work visas.

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/