Manager, Software Engineering (Reliability Platform)

Reposted 26 Days Ago
Easy Apply
Hiring Remotely in United States
Remote
204K-290K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
We create honest financial products that improve lives. Ready to make a difference?
The Role
Lead a Reliability Platform Engineering team to build operational intelligence, observability, and AI-driven tooling that improves production availability, resiliency, and operational governance. Partner with Platform, SRE, Infrastructure, and Product teams to define reliability standards, prioritize investments, and deliver scalable reliability and automation solutions.
Summary Generated by Built In

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

We are seeking a seasoned Engineering Manager to lead our Reliability Platform Engineering team. This role is critical in ensuring the safety and reliability of our production systems through building products and capabilities that drive reliability practices at scale.

You will lead the development of systems and practices that allow engineers to understand, prioritize, and reduce systemic reliability risks across Affirm’s production environment. This team is responsible for building foundational operational intelligence capabilities for Affirm. This includes Affirm’s next-generation Reliability and Risk Management platform, which combines observability, AI, and operational workflows to help engineering teams proactively manage availability, resiliency, and operational excellence at scale.

This role sits at the intersection of Platform Engineering and Site Reliability Engineering. You will partner closely with Infrastructure and Product Engineering teams to define reliability standards, build scalable operational tooling, and drive adoption of engineering best practices across the company.

What you’ll do
  • Build and lead a high performance product engineering team with a focus on building a culture of innovation, accountability, reliability and execution.

  • Leverage AI-assisted engineering workflows to accelerate platform development, operational automation, and engineering productivity

  • Translate ambiguous operational and organizational challenges into clear technical requirements, execution plans, and measurable outcomes

  • Develop scalable reliability, risk management, and operational governance capabilities for Affirm’s production systems using observability tooling, automation, and AI

  • Build foundational systems that help engineers understand service ownership, dependencies, and operational topology across Affirm’s infrastructure and applications

  • Drive alignment across Platform Engineering, SRE, Infrastructure, and product engineering teams to define requirements, prioritize investments, and deliver long-term technical roadmap outcomes

  • Drive execution and delivery for critical cross-functional reliability initiatives with high organizational visibility

What we look for
  • 7+ years of experience in backend or full stack engineering, with 2+ years of engineering leadership experience

  • Experience working within or alongside Production Engineering or Site Reliability Engineering teams

  • Expertise with observability tools, and building software or managing programs that drive engineering culture and reliability practices

  • Strong operational judgment and ability to drive clarity, prioritization, and execution in ambiguous problem spaces

  • Experience building internal platforms, developer tooling, reliability products, or operational automation systems at scale

  • Demonstrated ability to balance rapid iteration and experimentation with operational rigor and long-term maintainability

  • Strong programming background (e.g., Python, Kotlin, Java, or similar)

  • Strong communication and organizational leadership skills, with a track record of aligning stakeholders, driving execution, and influencing engineering practices across teams

  • This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Pay Grade - P
Equity Grade - 13
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000
USA base pay range (all other U.S. states) per year: $204,000 - $264,000
#LI-Remote

Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

  • Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
  • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
  • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
  • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Skills Required

  • 7+ years of backend or full stack engineering experience
  • 2+ years of engineering leadership experience
  • Experience working within or alongside Production Engineering or Site Reliability Engineering teams
  • Expertise with observability tools and building software or programs that drive reliability practices
  • Experience building internal platforms, developer tooling, reliability products, or operational automation at scale
  • Strong programming background (Python, Kotlin, Java, or similar)
  • Strong operational judgment and ability to drive clarity, prioritization, and execution in ambiguous problem spaces
  • Strong communication and organizational leadership skills with stakeholder alignment experience
  • Bachelor's degree in a related field or equivalent practical experience

What the Team is Saying

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Affirm Compensation & Benefits Highlights

  • Affordable Benefits Zero-premium healthcare for employees and dependents is highlighted, with the benefits portal showing $0 payroll contributions and company-paid premiums for medical, dental, and vision in 2026. Transparent plan-cost displays further underscore the low out-of-pocket burden.
  • Leave & Time Off Breadth A wide mix is outlined, including Flexible Time Off for exempt employees, 20 accrued vacation days for non-exempt employees, Health Days, Bereavement, Life Happens leave, jury duty, and company-wide Away Days to reduce distractions. These programs collectively point to generous paid time provisions beyond standard PTO.
  • Wellbeing & Lifestyle Benefits No‑cost mental health support is offered via Lyra, and Forma-administered wallets provide substantial monthly stipends (e.g., Lifestyle and Tech) along with a S.A.F.E. family‑building wallet with a $20,000 lifetime maximum. This combination indicates strong support for everyday wellness and major life events.

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The Company
HQ: San Francisco , CA
2,200 Employees
Year Founded: 2012

What We Do

At Affirm, we help people say yes to the things that matter with flexible, transparent ways to pay over time. No hidden fees, no compound interest, and no fine print—just a smarter way to spend.

Why Work With Us

Who is an Affirmer? /noun/ Someone who believes finance shouldn’t be complicated. We come from a diverse set of backgrounds and we’re driven by the desire to improve lives through honest financial products. We define success by challenging one another to bring our best ideas to every single project—and we have fun while doing it.

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Affirm Offices

Remote Workspace

Employees work remotely.

Affirm is a remote-first company! Our employees can work anywhere in the U.S. but if an office is more your style, we have office locations in San Francisco, Chicago, New York City, and Pittsburgh.

Typical time on-site:
HQSan Francisco, CA
Spain
United Kingdom
Chicago, IL
New York, NY
Toronto, ON
Warsaw, PL
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