Manager of Software Engineering-AWS/Agentic AI

Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Manager of Software Engineering-AWS/Agentic AI at JPMorgan Chase within the Consumer and Community Banking Operations Technology - Claims, Dispute, Fraud, and Operations team, you will lead multiple teams and oversee daily implementation activities. Your responsibilities include identifying and escalating issues, ensuring compliance with standards, meeting business requirements, and adhering to tactical best practices.
Job responsibilities
• Act as a mentor and leader for the engineering team, fostering a culture of collaboration, innovation, and continuous improvement • Collaborate with product management to understand business requirements and translate them into actionable engineering solutions • Lead the team in designing, developing, and implementing software solutions that address business challenges in the Home Loan Origination process • Ensure the team adheres to best practices in software development, including code reviews and quality assurance • Maintain hands-on involvement in development tasks, leveraging proficiency in the AWS stack and programming languages • Utilize knowledge of Agentic AI to integrate advanced technologies into our solutions • Manage team dynamics, including performance evaluations, career development, and conflict resolution • Drive Agile methodologies within the team to enhance productivity and responsiveness to changing business needs

• Creates a culture of diversity, inclusion, opportunity, and respect for the team

Required qualifications, capabilities, and skills
• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, demonstrated coaching and mentoring experience • Proven experience in a technical leadership role as an Engineering Lead or Manager in the financial services or home loan industry • Proficiency in the AWS stack, including services such as EC2, S3, Lambda, DynamoDB, and API Gateway • Strong programming skills in languages such as Java, Python, or Node.js • Experience with Agentic AI technologies and their application in solving business challenges • Demonstrated people management experience, including mentoring and developing engineering talent • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Preferred qualifications, capabilities, and skills
• Familiarity with Agile methodologies and DevOps practices• Experience with microservices architecture and cloud-native application development• Knowledge of compliance and regulatory requirements in the financial services sector
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.