Manager Social Media Content

Posted 11 Days Ago
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Watford, Hertfordshire, England, GBR
Hybrid
Entry level
Events • Food • Travel • Hospitality • Hotels & Resorts
Come for the job, stay for your career.
The Role
Develop and execute culturally relevant, video-led social media content for Arabic- and Turkish-speaking audiences across EMEA. Manage content calendars, platform publishing, creator and agency partnerships, scripts, storyboards, captions, and optimization across TikTok, YouTube, Instagram, and Facebook. Collaborate with Hilton properties and marketing teams to showcase travel experiences, analyze performance, grow audiences, and share regional insights. The role includes regular travel to hotels, destinations, events, and content shoots.
Summary Generated by Built In

We are looking for an ambitious and highly creative Manager, Social Media to grow Hilton’s in-language social presence across EMEA, with a particular focus on Arabic and Turkish-speaking audiences.

This strategic, hands-on role will develop culturally relevant, video-led content across TikTok, YouTube, Instagram and Facebook, with a particular focus on audience growth and platform-native storytelling. Working with the Senior Manager, Social Media, you will turn audience insight, cultural moments, travel trends and Hilton’s priorities into compelling content, from ideation and briefing through to creation, publishing and optimisation.

You will collaborate with hotel teams, global and regional marketing colleagues, agencies and creators to showcase Hilton’s hotels, destinations, experiences and brands authentically. The role requires regular travel across EMEA to Hilton properties, destinations, events and content shoots, with occasional global travel.

Responsibilities
  • Support the social media strategy execution for Arabic and Turkish-speaking audiences, managing content across TikTok, YouTube, Instagram and Facebook, including planning, publishing and optimisation.
  • Identify cultural moments, audience interests, travel behaviours and platform trends, translating them into culturally relevant, platform-native content and managing aligned content calendars.
  • Develop and produce video-led content, creating scripts, storyboards, briefs, captions and other copy, while working hands-on or with agencies, creators and production partners as required.
  • Collaborate with hotel teams and marketing colleagues to identify local stories, capture content and showcase Hilton’s hotels, destinations, experiences and brands authentically.
  • Support creator partnerships and analyse channel and content performance to improve future content, drive audience growth and share regional insights and best practice with social teams.
Qualifications

The success in this role will demonstrate itself through the following attributes and skills:

  • Ability to develop content calendars, creative concepts, briefs, scripts and platform-specific copy, with a strong instinct for hooks, storytelling, pacing, trends and audience behaviour.
  • Understanding of content creation and editing for platform-native social content, including familiarity with tools such as CapCut or Edits..
  • Experience working with creators, influencers, agencies and production partners, managing multiple stakeholders, timelines, approvals and deadlines.
  • Proven experience managing and growing video-led social channels for a consumer, lifestyle, travel, hospitality, entertainment or similar brand, particularly on TikTok and YouTube.
  • Confident using social analytics and performance data to optimise content and grow audiences.
  • Excellent communication, project management and relationship-building skills, with the independence and judgement to make effective editorial and creative decisions in a fast-moving environment.
  • Cultural fluency and understanding of Arabic and Turkish-speaking audiences; Arabic or Turkish language skills are highly desirable.
  • Excellent written and spoken English, with a genuine passion for travel, hospitality, storytelling and highly shareable content.

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About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 
About the Team

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Skills Required

  • Develop content calendars, creative concepts, briefs, scripts, and platform-specific copy.
  • Understand platform-native social content creation and editing, including tools such as CapCut or Edits.
  • Work with creators, influencers, agencies, and production partners while managing stakeholders, timelines, approvals, and deadlines.
  • Manage and grow video-led social channels for a consumer, lifestyle, travel, hospitality, entertainment, or similar brand, particularly TikTok and YouTube.
  • Use social analytics and performance data to optimize content and grow audiences.
  • Demonstrate excellent communication, project management, and relationship-building skills.
  • Make effective editorial and creative decisions independently in a fast-moving environment.
  • Understand Arabic- and Turkish-speaking audiences and demonstrate cultural fluency.
  • Arabic or Turkish language skills.
  • Excellent written and spoken English.
  • Passion for travel, hospitality, storytelling, and highly shareable content.

Hilton Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — The Go Hilton travel program offers up to 110 discounted nights per year, with employee room rates as low as $40 and additional friends-and-family and on‑property dining discounts. Select programs like Thrive Sabbatical and Thrive Reset provide paid time off with stipends for personal goals or recharge.
  • Retirement Support — The U.S. 401(k) match is 100% on the first 3% of pay plus 50% on the next 2%, enabling up to a 4% employer match when contributing 5%. This delivers a clear, formula-based boost to long‑term savings.
  • Parental & Family Support — New parents receive four weeks of fully paid parental leave, with birthing parents receiving an additional eight weeks for a total of 12 weeks. Adoption assistance and caregiving support resources are also available.

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The Company
HQ: McLean, VA
500,000 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.

Why Work With Us

Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.

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Hilton Offices

OnSite Workspace

With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.

Typical time on-site:
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HQMcLean Corporate Headquarters
U.S. Regional Office - Memphis
Middl East & Africa Regional Headquarters - Dubai
APAC Regional Headquarters - Singapore
U.S. Regional Office - Dallas
Europe Regional Headquarters - Watford
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