Manager, SMB Underwriting (Hybrid)

Posted Yesterday
Easy Apply
Be an Early Applicant
South Jordan, UT, USA
Hybrid
77K-115K Annually
Senior level
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Work Someplace Awesome.
The Role
Lead and develop underwriting supervisors and team leads to ensure consistent, high-quality SMB loan decisioning. Set operational strategy, manage capacity and workforce planning, drive metrics and cross-functional initiatives, serve as escalation for complex decisions, and partner with Credit, Risk, Compliance, and Product to improve policies and processes.
Summary Generated by Built In

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the Role: 

OnDeck, an Enova company, is a leading small business lender dedicated to helping entrepreneurs access fast, simple, and transparent financing. By combining cutting-edge data and technology with a human touch, we deliver an exceptional lending experience tailored to small business owners.

We are looking for a Manager, Underwriting to oversee the production, quality, and performance of our small business loan decisioning. In this role, you will lead a team of Underwriting Supervisors and Team Leads, focusing on developing these front-line managers, setting operational strategy, and driving high-level team performance. Reporting to the Senior Manager of Underwriting, this position is ideal for an experienced leader ready to scale their impact by managing through others.

 

What You'll Do:

  • Lead, coach, and develop a team of underwriting supervisors or team leads, each responsible for managing a pod of production underwriters
  • Hold your direct reports accountable to team performance targets including throughput, quality, and turnaround time; support them in diagnosing and resolving issues within their teams
  • Establish consistent standards, workflows, and expectations across teams so that underwriting quality doesn't vary by pod or shift
  • Serve as the escalation point for complex or exception decisions that surpass your direct reports' approval authority
  • Partner with Credit and Risk to ensure underwriting policy is clearly understood, correctly applied, and surfaced for revision when gaps emerge
  • Translate organizational priorities into operational plans your leadership team can execute
  • Own workforce planning for the underwriting function which includes headcount, scheduling, and capacity management in coordination with your supervisors
  • Drive cross-functional collaboration with Sales, Operations, Compliance, and Product on initiatives that touch the underwriting process
  • Develop and report on a scorecard of underwriting performance metrics for senior leadership
  • Play an active role in hiring and developing supervisory talent; build the bench for future leadership needs

What We're Looking For:

  • 5+ years of underwriting experience in small business or commercial lending
  • 7+ years managing people, with at least some experience managing other managers or team leads
  • Strong command of SMB credit fundamentals; cash flow analysis, financial statement review, and risk assessment
  • Proven ability to develop leaders: setting clear expectations, giving direct feedback, and building capability over time
  • Has an operational mindset; comfortable with metrics, process design, and driving accountability at scale
  • Strong communicator who can translate between frontline execution and senior leadership expectations
  • Experience working in a high-volume, technology-enabled lending environment
  • Background in fintech or online lending platforms is preferred 
  • Familiarity with automated decisioning and where manual underwriting intersects with it
  • Exposure to fair lending or SMB-specific compliance requirements (Reg B, etc.)

Compensation: 

The budgeted annual salary range for this position is $77,000 to $115,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.


Benefits & Perks:

  • Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

Skills Required

  • 5+ years of underwriting experience in small business or commercial lending
  • 7+ years managing people, including experience managing other managers or team leads
  • Strong command of SMB credit fundamentals including cash flow analysis, financial statement review, and risk assessment
  • Proven ability to develop leaders, set expectations, and give direct feedback
  • Operational mindset with comfort using metrics, process design, and driving accountability at scale
  • Strong communicator able to translate between frontline execution and senior leadership
  • Experience in a high-volume, technology-enabled lending environment
  • Familiarity with automated decisioning and how manual underwriting intersects with it
  • Exposure to fair lending or SMB-specific compliance requirements (e.g., Reg B)
  • Background in fintech or online lending platforms

What the Team is Saying

Grace
Elena
Monica
Bridget
Lilly
Kelly
Prasun
Kelly
Ron
Mike
Kelly
Dan
Joseph

Enova Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as broad and robust, with multiple plan options (PPO and HDHP), HSA/FSA support, and added services such as fertility and gender‑affirming care. Employer materials also highlight early eligibility and strong premium support.
  • Leave & Time Off Breadth Time off is considered generous, featuring standard PTO and holidays plus a paid month‑long sabbatical after four years. Seasonal early‑Friday hours and paid volunteer time reinforce work‑life balance.
  • Inclusive Benefits Coverage Benefits are positioned as inclusive, covering fertility/IVF, transgender healthcare, and travel reimbursement when covered services aren’t locally accessible. These elements signal attention to diverse needs across the workforce.

Enova Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Chicago, IL
1,848 Employees
Year Founded: 2004

What We Do

Enova International (NYSE: ENVA) is a leading online financial services company that serves small businesses and consumers who are underserved by traditional banks. For over 20 years, Enova has provided over $72 billion in loans and financing to more than 15 million customers by offering a suite of market-leading products powered by the company's world-class analytics, machine learning algorithms and proprietary technology. You can learn more about the company and its portfolio of businesses at www.enova.com.

Why Work With Us

Our values encourage ownership and accountability, and we believe the best answer wins, regardless of whose answer it is. We pride ourselves on hiring smart and driven people who bring new and innovative ideas to the table. Our mentality is, "Work someplace awesome." Ready to join us?

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Enova Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Enova’s hybrid work model allows employees to work in the office T, W, and TH with the option to work from home on Monday and Friday.

Typical time on-site: 3 days a week
HQChicago, IL
Denver, CO
New York, NY
Learn more

Similar Jobs

Enova Logo Enova

Community Reinvestment Act (CRA) Officer (Hybrid)

Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Easy Apply
Hybrid
South Jordan, UT, USA
1848 Employees
108K-144K Annually

Enova Logo Enova

Senior Loan Processor (Hybrid)

Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Easy Apply
Hybrid
South Jordan, UT, USA
1848 Employees
22-22 Hourly

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account