The Role
Lead strategic sourcing, vendor and contract management across Administration, HR and Insurance categories. Drive e-auctions/RFQs, commercial negotiations, PR-to-PO lifecycle on ERP, vendor performance (SLAs/KPIs), stakeholder engagement, cost optimization, and process improvements to ensure compliance and service quality.
Summary Generated by Built In
Role Overview:
The Procurement Manager / Senior Manager will be responsible for strategic
sourcing, vendor management, contract negotiations, and procurement operations across Administration, Human Resources, and Insurance categories. The role is responsible for delivering cost efficiencies, ensuring service quality, managing supplier risks, and supporting business objectives through effective procurement practices and stakeholder engagement.
Key Responsibilities:
1. Procurement & Category Management
Lead procurement for Admin, HR, offsite events, travel, Insurance etc.
Drive sourcing strategies, vendor selection, and commercial negotiations.
Ensure timely PR-to-PO cycle management and adherence to procurement
policies.
2. E-Auction & Strategic Sourcing
Plan and execute e-auctions/RFQs to drive competitive pricing and
transparency.
Identify suitable categories for e-auctions and maximize cost savings.
Analyze bid data and finalize vendors based on techno-commercial
evaluation.
3. Vendor Management & Development
Identify, evaluate, and onboard new vendors.
Maintain strong vendor relationships and monitor performance (SLAs/KPIs).
Drive competitive bidding and cost benchmarking across categories.
4. Commercial & Contract Management
Lead commercial negotiations to achieve cost savings and value optimization.
Draft, review, and finalize contracts/agreements in coordination with legal
teams.
Ensure compliance with organizational policies and audit requirements.
5. Stakeholder Management
Collaborate with internal teams (Admin, HR, Business, Finance) to
understand requirements.
Provide procurement advisory and ensure alignment with business objectives.
6. Process, ERP & Governance
Manage end-to-end procurement lifecycle on ERP platforms (PR creation, PO
issuance etc).
Monitor PR/PO aging and drive timely closures.
Drive process improvements and automation initiatives.
Key Requirements:
8–12+ years of relevant experience in procurement.
Proven track record in negotiations and cost optimization.
Good understanding of contract management and compliance.
Strong analytical and stakeholder management skills.
Key Skills:
Commercial Negotiation
Vendor Management
Contract Management
Strategic Sourcing
Stakeholder Management
Cost Optimization
Process Excellence
Key Relevant experience
Administration Procurement:
- Manage procurement and supplier relationships for:
- Facility management services
- Housekeeping, security, and manpower services
- Office supplies and stationery
- Travel and transportation services
- Guest house and accommodation services
- Cafeteria and catering services
- Office furniture and equipment
- Maintenance contracts (AMC)
- Utilities and infrastructure-related services
- Corporate events and employee services
HR Procurement:
- Manage sourcing and vendor relationships for:
- Recruitment agencies and staffing partners
- Learning and development programs
- Training and certification providers
- Employee engagement and wellness programs
- Background verification services
- HR technology platforms and software
- Payroll and outsourced HR services
- Assessment and talent management tools
- Event management and employee communication services
Insurance Procurement Management:
- Lead procurement and renewal of corporate insurance programs.
- Coordinate with brokers and insurers to obtain competitive coverage and pricing.
- Manage procurement of:
- Group Medical Insurance
- Group Personal Accident
Skills Required
- 8-12+ years of relevant procurement experience
- Proven track record in commercial negotiations and cost optimization
- Good understanding of contract management and compliance
- Strong analytical and stakeholder management skills
- Experience managing end-to-end procurement lifecycle on ERP platforms (PR creation, PO issuance)
- Experience planning/executing e-auctions and RFQs
- Vendor management and performance monitoring (SLAs/KPIs)
- Category procurement experience across Administration, HR, and Insurance
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The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
